Alejandra Muniz

Dedicated and highly skilled Medical Assistant with over 7 years of clinical and administrative experience in high-volume urgent care and pediatric environments. Cross-trained in front and back-office operations, with a proven ability to manage rapid patient triage, clinical testing, and laboratory documentation under pressure. Bilingual (English/Spanish), professional, and committed to delivering efficient, high-quality patient care.

Medical Assistant at Upper Valley Urgent Care Center (2025-09 – Present)

• Efficiently managing front and back-office workflows for up to 100+ patients per shift in an exceptionally high-volume urgent care clinic.
• Perform rapid, accurate patient intake, including clinical triaging, collecting detailed medical histories, and recording vital signs to optimize clinic flow and reduce wait times.
• Execute point-of-care laboratory tests (Strep, COVID-19, Flu, Urinalysis) and handle strict quality controls, specimen labeling, and provider documentation.

Medical Assistant at CareNow Urgent Care (2022-02 – 2025-09)

• Operated seamlessly in a cross-trained capacity spanning patient registration, insurance verification, phone routing, and back-office clinical support.
• Conducted workplace compliance screenings including certified DOT and Non-DOT drug collections (urine, hair follicle) and breath alcohol tests (BAT).
• Maintained clean, compliant, and fully stocked examination and triage areas to guarantee ongoing clinical readiness.

Medical Assistant at UMC Border Pediatrics (2019-03 – 2022-01)

• Coordinated front-office scheduling, pediatric specialty referrals, and complex scheduling protocols alongside clinical patient management.
• Administered specialized pediatric immunizations, checked vitals, and performed finger sticks for glucose, hematocrit, and lead screening.
• Served as Backup Vaccine Coordinator, auditing state logs, maintaining temperature logs, and monitoring vaccine stock levels.

Medical Assistant at The Lower Valley Night Clinic (2019-03 – 2020-03)

• Processed high-volume after-hours clinic arrivals, optimizing check-in times and facilitating rapid patient transitions to clinical treatment rooms.

Medical / Clinical Assistant Diploma in Medical / Clinical Assistant – Western Technical College (2018-01 – 2019-01)