Alejandro Maresma

Reliable sales and customer service professional with experience in automotive parts, retail, and gas station operations, combined with hands-on technical expertise in the elevator industry. Started as a helper and quickly advanced into maintenance, service calls, and repair work. Skilled in troubleshooting elevator shutdowns, performing preventative maintenance, replacing critical components, and supporting modernization projects.

Proven ability to assist customers, manage inventory, resolve technical issues, and maintain organized, safe work environments. Known for adaptability, strong mechanical aptitude, and delivering excellent service in fast-paced, high-demand settings.

Elevator Mechanic/ Helper - Brouss Elevator - Hialeah, FL

(2023-11)

Started as a helper, supporting mechanics with cab work, hoistway prep, material handling, and basic equipment installation. Transitioned into maintenance, taking ownership of monthly/quarterly service routes, performing safety checks, adjusting door equipment, troubleshooting controllers, and documenting unit conditions. Advanced to service calls and repairs, responding to shutdowns, diagnosing faults, replacing critical components (interlocks, gate switches, door operators, coils, relays), and restoring units to safe, reliable operation with minimal downtime.

Elevator Apprentice - National Elevator - Sunrise, FL

(2021-09 - 2023-11)

Supported mechanics and modernization teams on hydraulic and traction elevator upgrade projects. Assisted with equipment removal, material handling, basic wiring tasks, and installation prep. Familiar with door equipment, traveling cable replacement, pit work, and hoistway support duties. Maintained clean and organized jobsites, and ensured all tools and materials were staged for efficient workflow.

Car Parts Specialist - Autonation Nissan - Pembroke Pines, FL

(2020-11 - 2021-09)

• Increased customer satisfaction by selling Nissan car parts and assisting customers with their automotive needs

Sales Representative - AutoZone - Miami, FL

(2019-03 - 2020-11)

• Boosted sales by selling auto parts to customers and providing tailored solutions for car repairs
• Improved store efficiency by organizing inventory and accurately placing incoming parts in their respective locations

Gas attendant - Bjs wholesale club - Coral Way, FL

(2018-03 - 2019-02)

• Provided excellent customer service as a gas attendant by assisting customers at pumps and processing payments efficiently
• Maintained a clean and organized workstation by regularly cleaning and taking out trash at the end of each shift

CASHIER - Pollo Tropical - Doral, FL

(2017-07 - 2018-02)

• Greeted guests and accurately took orders, ensuring a positive customer experience
• Answered guest questions and used suggestive selling to increase average order value
• Maintained a pleasant demeanor and professional appearance to enhance guest satisfaction
• Operated electronic register with accuracy and speed, reducing wait times
• Kept work area clean, organized, and properly stocked to support efficient operations

SALES REPRESENTATIVE, GOCELLULAR - Metro by T-Mobile

(2016-02 - 2017-01)

• Welcomed customers and delivered excellent service, enhancing overall customer experience
• Resolved technical phone issues for customers, improving satisfaction and retention
• Processed product warranties for qualified customers, ensuring timely support
• Increased sales by presenting, promoting, and selling products/services to existing and prospective customers

Associate's degree - Business - Miami Dade College (2017-08 - 2020-06)

HIGH SCHOOL DIPLOMA - HIALEAH GARDENS SERNIOR HIGH SCHOOL (2017-06)