CHILDRENFIRST HEALTH CARE SYSTEM Orlando, FL
RN Clinical Supervisor/Case Manager July 2025 – June 2026
- Coordinated services for 17 clients across 3 pavilions, managing referrals, appointments, documentation, communications, and follow-up with healthcare providers and families.
- Managed confidential records, insurance updates, reports, and time-sensitive documentation while maintaining accuracy and regulatory compliance.
- Coordinated communication among physicians, specialists, clients, families, and staff to ensure information was shared accurately and tasks were completed on schedule.
- Supervised and delegated work to multidisciplinary staff while providing orientation, guidance, and ongoing support to team members.
- Monitored client needs and coordinated hospital admissions, specialist appointments, treatment updates, and discharges while balancing multiple competing priorities.
CHILDRENFIRST HEALTH CARE SYSTEM Orlando, FL
Quality Assurance March 2025 – July 2025
- Reviewed and audited 200+ electronic records daily for accuracy, completeness, consistency, and compliance.
- Conducted follow-up outreach to obtain missing information, resolve discrepancies, and ensure documentation was completed accurately and on time.
- Handled confidential information in accordance with HIPAA, federal and state regulations, and organizational policies.
WINSTON STAFFING – YALE NEW HAVEN HEALTH Bridgeport, CT
Operating Room Nurse January 2021 – August 2021
- Coordinated with physicians, nurses, anesthesia providers, and multidisciplinary teams in a fast-paced Level II Trauma Center, managing competing priorities while maintaining attention to detail.
- Communicated directly with patients and healthcare professionals, ensuring accurate information exchange and timely coordination throughout the surgical process.
LIFESPAN: RHODE ISLAND HOSPITAL Providence, RI
Operating Room Nurse June 2018 – March 2020
- Coordinated patient care, surgical preparation, documentation, equipment readiness, and communication among physicians and multidisciplinary team members in a high-volume Level I Trauma Center.
- Trained and onboarded new and auxiliary staff, providing instruction on procedures, workflows, safety requirements, and departmental expectations.
ATLANTIC CARDIOLOGY GROUP Morristown, NJ
Credentialed Medical Assistant January 2015 – April 2018
- Provided administrative and clinical support to 6 physicians, coordinating patient information, appointment scheduling, telephone communications, documentation, and daily office operations.
- Managed confidential electronic records using EPIC and AllScripts, ensuring accurate entry and retrieval of patient information.
- Handled high-volume telephone communications and scheduling while providing professional and courteous service to patients and families.
- Performed filing, data entry, medical coding, appointment coordination, and other administrative duties while managing multiple priorities in a busy medical office.
- Communicated with patients regarding appointments, medical information, and chronic disease management while maintaining professionalism and confidentiality.
ADDITIONAL SKILLS
- EPIC • AllScripts • KanTime • Electronic Medical Records (EMR) • Microsoft Office • Teams
- Registered Nurse – Florida/Multi-State • Basic Life Support (BLS) - Expires April 2028
- Intermediate fluency in Spanish • Native English speaker
