Alex Maxwell

Coordinate with airlines to obtain accurate information on imported shipments that must be examined by Customs and Border Protection Dispatch drivers to complete drayage of shipments from airlines to the centralized examination station Answer phone calls and emails to assist customers with navigating the online portal and questions regarding their shipments and charges

Cargo Exam Specialist at Worldwide Flight Services (WFS) (2025-01 – Present)

• Coordinate with airlines to obtain accurate information on imported shipments that must be examined by Customs and Border Protection
• Dispatch drivers to complete drayage of shipments from airlines to the centralized examination station
• Answer phone calls and emails to assist customers with navigating the online portal and questions regarding their shipments and charges
• Stage cargo for examination by CBP

Shopper at Whole Foods Market (2019-10 – 2024-12)

• Memorized store layout and planograms to fulfill orders most efficiently and accurately
• Picked quality and accurate items to serve customers at every stage of shopping and purchasing
• Placed completed orders in labeled, temperature appropriate storage pending customer pick up

Sales Associate at Summer Youth Employment Program (2015-07 – 2015-08)

• Assisted customers with shopping needs, including locating products through the store system

Bachelor of Science in Computer Science – Rochester Institute of Technology (2015-08 – 2019-08)

High School Diploma – Medgar Evers College Preparatory School (2015-05)