Service Tech/field supervisor at Gold Medal Plumbing (2023-03 – 2026-05)
- Installed and serviced residential and commercial plumbing systems, including whole-home gas lines, water lines, tankless water heaters, and complete home repipes
- Experienced in water treatment systems, water softeners, and UV filtration/light installations
- Installed PVC waste lines, kitchen sinks, shower valves, vanities, and other plumbing fixtures and systems
- Performed installation and servicing of residential sewer pumps, basement ejectors, and whole-home ejector systems
- Served as Warranty and Callback Technician for Gold Medal, maintaining an excellent 3% callback rate in 2025
- Ensured all plumbing work was completed safely, efficiently, and in compliance with local plumbing codes and regulations
- Built strong customer relationships through professional communication and customer-first service
- Developed solution-focused repair and installation options while clearly explaining cost and practicality to customers
- Processed and secured customer payments until company drop-off procedures were completed
- Utilized ServiceTitan to document service calls, manage work orders, and track job completion details
- Investigated, troubleshot, and accurately diagnosed plumbing systems including city water, well water, and septic systems
- Replaced and serviced well pumps and pressure tanks
- Conducted slab leak detection and provided detailed repair estimates following diagnosis
- Recommended and sold large-scale excavation and waste line repair projects when necessary
- Cleared and snaked main sewer lines and branch drain lines in residential and commercial properties
- Specialized as a service plumber and drain technician, handling a wide range of plumbing and drain issues
- Assisted in the replacement and servicing of septic pumps and related system components
- Performed preventative maintenance and repairs on residential and commercial plumbing systems
- Responded quickly and effectively to plumbing emergencies and urgent service calls
- Prepared material lists, project documentation, and cost estimates for repairs and installations
- Delivered professional customer service while explaining repair options and recommended solutions clearly to clients
Service Tech at Messick Plumbing (2022-06 – 2023-12)
- Investigated, troubleshot, and accurately diagnosed plumbing systems including city water, well water, and septic systems
- Replaced and serviced well pumps and pressure tanks
- Conducted slab leak detection and provided detailed repair estimates following diagnosis
- Recommended and sold large-scale excavation and waste line repair projects when necessary
- Cleared and snaked main sewer lines and branch drain lines in residential and commercial properties
- Specialized as a service plumber and drain technician, handling a wide range of plumbing and drain issues
- Assisted in the replacement and servicing of septic pumps and related system components
- Performed preventative maintenance and repairs on residential and commercial plumbing systems
- Responded quickly and effectively to plumbing emergencies and urgent service calls
- Prepared material lists, project documentation, and cost estimates for repairs and installations
- Delivered professional customer service while explaining repair options and recommended solutions clearly to clients
Service Tech at Mike Dolan and Sons (2021-05 – 2023-12)
- Serviced residential and commercial properties
- Lead plumber on remodeling projects and demolition
- Trained and mentored plumbing apprentices and helpers on proper procedures for diagnostics and repairs
- Enforced workplace safety policies and conducted routine site inspections when mentoring plumbing apprentices and helpers
- Maintained a clean, organized job site and well-inventoried truck
- Provided excellent customer service and maintained a professional demeanor at all times
Water Heater Technician at 1800 Water Heaters NJ (2018-12 – 2020-03)
- Repaired and Installed water heaters
- Processed all documentation and payments promptly
- Resolved customer complaints efficiently and tactfully
- Following company procedures
- Performed routine maintenance of plumbing systems in both residential and commercial settings
- Responded to plumbing service calls as directed
- Investigated, troubleshot, and properly diagnosed plumbing systems including city water and septic
- Completed repairs and installations accurately and efficiently
- Respond to plumbing emergencies or service calls promptly
Apprentice / Helper at Archer Plumbing (2017-01 – 2018-11)
- Performed routine maintenance of plumbing systems in both residential and commercial settings
- Responded to plumbing service calls as directed
- Investigated, troubleshot, and properly diagnosed plumbing systems including city water and septic
- Completed repairs and installations accurately and efficiently
- Respond to plumbing emergencies or service calls promptly
Service Tech at Mike Dolan and Sons (2024-01 – 2025-12)
- Assisted with installation of pipe assemblies, fittings, valves, appliances such as dishwashers or water heaters, or fixtures such as sinks and toilets
- Retrieved tools needed for master plumber
- Assist our warehouse personnel and help launch our service trucks
- Pick up parts and equipment and deliver to field personnel
Running back at Semi Pro football (2019-01 – 2022-12)
