Alex S

Organized and dependable professional with experience leading teams, supporting client accounts, and coordinating daily operations in fast-paced environments. Strong background in communication, data tracking, and problem-solving. Known for being detail-oriented, approachable, and able to keep workflows running smoothly while supporting both customers and internal teams.

Team Lead / Medical Reception - Innovative Family Care - Cookeville, TN

(2023-06 - 2026-02)

• Oversaw front office operations and kept daily schedules and team priorities on track.
• Assisted patients with insurance verification, billing questions, and payment processing.
• Managed a high volume of incoming calls and ensured timely follow-up.
• Maintained accurate patient and financial records.
• Helped train new employees and supported ongoing staff development.
• Worked closely with providers and administrative staff to improve workflow and resolve issues efficiently.

Senior Data Coordinator - Charles River Laboratories - Reno, NV

(2014-04 - 2022-08)

• Managed study data and documentation, ensuring accuracy and timely reporting.
• Communicated directly with sponsors to provide updates and answer questions.
• Helped identify additional business opportunities through sponsor relationships.
• Built spreadsheets and tracking tools to improve organization and reporting visibility.
• Coordinated with multiple departments to keep projects on schedule.
• Assisted with onboarding and training of new team members.

Royal Sunset