Alex Smith

22 years of management experience with thorough expertise in daily office operations, Service Titan CRM, permit coordination in multiple disciplines, recruiting and networking procedures, and Microsoft Office proficiency. Accredited Notary in Florida with RON Certification.

Project Manager - Sunrun Solar

(2022-09 - 2025-11)

• Interact with customers and utility companies at a professional level
• Review and check the solar plans with the designers, engineers and customers
• Review layouts received from engineers to ensure production, panel layout, EPBB and shading report are accurate
• Coordinate long and short-term plans, including setting targets for milestones and adhering to deadlines
• Assist with quality control checks on the project throughout the development to maintain standards
• Provide complete and thorough documentation and reports upon completion of each assigned job
• Prepare Permit/license applications per project at city of county level
• Obtain signatures for any/all paperwork between homeowner and City/County Agencies
• Develop and maintains relationships with City/County agencies and project teams

Permit Coordinator - USA Green Contractors

(2021-11 - 2022-09)

• Work with Project Management Team to manage all permitting requests
• Provide daily administrative support to Permitting Manager
• Coordinate and manage PO and invoices for permit partners
• Assist in onboarding of new partners
• Maintain permit status report and communicate with permit partners regarding relevant information
• Develops and maintains relationships with City/State agencies, project teams, and clients
• Delivers messages, contracts, documents, permits, and other items to business establishments and private homes

HVAC Service Manager/ Project manager - Art Plumbing and Air Conditioning

(2015-11 - 2021-10)

• Ensure that my team is delivering a positive experience and providing continual value to our customers
• Coach the team to success by helping them achieve their goals (retention, product adaptation and product value)
• Ensure every technician is proficient in what is needed for the job being performed (CRM trained, permitting is completed if needed and proper equipment needed for job is prepared)
• Provide support on any potential escalations and be the primary resource for anything else that may arise
• Manage all aspects of HVAC Service department, (9) technicians
• Train technicians and apprentices on job site safety
• Responsible for recruitment, retention, discipline, and performance of technicians
• Review jobs to ensure proper options were given
• Ensure vehicles are stocked, clean, and scheduled for necessary repairs
• Work closely with technicians and dispatch team to ensure all customer needs are being met