Bartender Supervisor at Harbor Side (2021-10 – 2025-09)
- Demonstrated strong leadership skills while motivating team members during busy shifts.
- Trained new hires on proper bartending techniques and safety procedures.
- Organized special events such as happy hours or themed nights to drive additional revenue.
- Ensured compliance with all health codes, sanitation standards, and alcohol regulations.
- Implemented policies regarding under-age drinking or intoxicated customers in accordance with state laws.
- Performed cash handling responsibilities including counting money at the end of each shift.
- Provided exceptional customer service and developed positive relationships with patrons.
- Completed POS transactions, returning currency, coin, and payment cards to patrons.
- Prepared beverages and cocktails according to mixing and presentation standards and recipes.
- Took beverage orders from guests and delivered drinks within reasonable time frames.
- Kept bar organized and clean during busy hours.
- Checked customer identification to verify age requirements for alcohol purchases.
- Crafted specialty cocktails according to customer specifications.
- Maintained understanding of menu items to answer patron questions regarding food, drinks, and preparation methods.
- Handled guest complaints promptly, contacting supervisor immediately for assistance with escalated issues.
- Greeted patrons promptly and cordially, exhibiting excellent guest service skills.
- Developed strong working relationships with customers and staff.
- Created new and exciting cocktails and beverages based on item availability and seasonal interest.
- Mixed and served alcoholic and non-alcoholic beverages according to established recipes.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Compiled and balanced cash receipts at end of day and shift.
- Resolved customer complaints regarding food service.
- Presented bills and accepted payments.
- Greeted and seated guests and presented menus and wine lists.
Bartender at Courtyard (2019-05 – 2021-05)
- Developed strong working relationships with customers and staff.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Kept bar organized and clean during busy hours.
- Handled cash drawer accurately throughout shift including opening and closing out register each day.
- Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner.
- Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences.
- Performed all cleaning duties before, during and after shift including sanitizing bar surfaces.
- Completed POS transactions, returning currency, coin, and payment cards to patrons.
- Maintained an organized and clean work environment, ensuring all customer areas were properly stocked with supplies.
- Checked customer identification to verify age requirements for alcohol purchases.
- Utilized problem solving skills to resolve customer complaints in a courteous manner.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Trained new staff on proper bartending techniques including mixing drinks, pouring beer, stocking liquor shelves and handling cash transactions.
- Prepared beverages and cocktails according to mixing and presentation standards and recipes.
- Took beverage orders from guests and delivered drinks within reasonable time frames.
- Crafted specialty cocktails according to customer specifications.
- Ensured compliance with health and safety regulations in the preparation and serving of food and drinks.
- Mixed and served alcoholic and non-alcoholic beverages according to established recipes.
- Inventoried supplies regularly to ensure adequate stock levels for peak hours of operation.
- Created new and exciting cocktails and beverages based on item availability and seasonal interest.
- Monitored intake of alcohol by guests and prohibited sale of alcohol to intoxicated individuals.
- Followed bar recipes to deliver consistent drink quality and control costs.
- Suggested additional items to customers to increase bar sales.
- Washed and wiped down prep areas, equipment, and utensils.
- Collected money for drinks served.
- Arranged bottles and glasses to create attractive displays.
- Took beverage orders from serving staff or directly from patrons.
- Mixed liquor, soda, and bitters to prepare cocktails and other drinks.
- Sliced and pitted fruit for garnishing drinks.
- Served snacks or food items to customers seated at bar.
- Stocked spirits based on projections from daily functions sheet.
- Developed new drink menus that reflected seasonal flavors as well as popular trends.
- Collaborated with manager to contribute to daily, holiday, and themed drink menus.
Bartender at Spice water (2017-01 – 2018-11)
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Kept bar organized and clean during busy hours.
- Handled cash drawer accurately throughout shift including opening and closing out register each day.
- Performed all cleaning duties before, during and after shift including sanitizing bar surfaces.
- Prepared beverages and cocktails according to mixing and presentation standards and recipes.
- Took beverage orders from guests and delivered drinks within reasonable time frames.
- Followed bar recipes to deliver consistent drink quality and control costs.
- Collected money for drinks served.
- Mixed liquor, soda, and bitters to prepare cocktails and other drinks.
Volunteer at Community Center (2024-05 – Present)
- Participated in community clean-up and enrichment projects.
- Demonstrated interpersonal abilities by working collaboratively with other volunteers on various projects.
- Transported or accompanied clients to appointments for service or interviews.
