ShiftLead - Walgreens
(2024-01)
- Supervised daily store operations, ensuring exceptional customer service across all departments.
- Executed store opening and closing procedures, managed cash drawer reconciliation, and secured deposits in strict adherence to company policy.
- Oversaw inventory management processes to maintain optimal stock levels.
- Delegated tasks effectively and trained new employees on company procedures.
Assistant Researcher - Colorado State University
(2023-01 - 2024-12)
- Analyzed and modeled GOES satellite weather data using Python to investigate atmospheric patterns and temperature variations.
- Developed mathematical and statistical models for extracting key meteorological parameters from extensive satellite datasets.
- Leveraged libraries such as NumPy, Pandas, and Matplotlib for data cleaning, processing, and visualization of temporal and spatial trends.
- Collaborated with faculty and graduate researchers to validate model outputs and integrate findings into ongoing climate analysis projects.
- Applied signal processing and numerical methods to enhance accuracy in weather event detection and prediction.
Electrical Department Supervisor - Ace Hardware
(2021-01 - 2024-12)
- Managed daily operations of the electrical department, ensuring accurate inventory, effective merchandising, and product availability.
- Provided expert customer guidance on electrical tools, wiring, lighting, and hardware solutions, promoting safe and effective product utilization.
Casino Banker - Knighted Ventures
(2020-01 - 2021-12)
- Delivered professional and courteous customer service while maintaining strict confidentiality and discretion.
- Adhered rigorously to company and state gaming compliance procedures to uphold regulatory integrity.
- Managed and reconciled high-volume cash transactions with precision and integrity in a demanding casino environment.
- Executed accurate payouts for all gaming activities.
Technician - Flower To The People
(2018-01 - 2020-12)
- Assisted customers in product selection by providing in-depth knowledge of specifications, quality, and intended effects.
- Ensured strict compliance with state and company regulations concerning product handling, labeling, and documentation.
- Operated point-of-sale systems and maintained precise inventory records to support daily operations and audits.
Technician - Harvest/Urbana
(2018-01 - 2020-12)
- Prepared, packaged, and inspected products to ensure quality control and adherence to safety and sanitation standards.
- Educated customers on safe usage guidelines, dosage, and product distinctions to foster responsible use and enhance customer satisfaction.
Toll Violation Representative - Auto Express
(2017-01 - 2018-12)
- Processed and resolved toll violation cases through meticulous review of transaction data and vehicle records.
- Communicated with customers to clarify charges, dispute errors, and arrange payments, thereby improving resolution efficiency.
- Maintained compliance with state transportation and privacy regulations while handling sensitive account information.
Loss Mitigation Agent - Popular Bank
(2016-01 - 2017-12)
- Reviewed and analyzed delinquent loan accounts to formulate repayment and recovery strategies aimed at minimizing financial loss.
- Negotiated payment plans, loan modifications, and settlements with clients to enhance customer retention.
- Collaborated with underwriting and legal departments to ensure adherence to banking regulations and internal policies.
Assistant Manager - NextGen
(2015-01 - 2016-12)
- Directed daily operations, encompassing inventory management, packaging, retail sales, and scheduling, to ensure efficiency and compliance with company standards.
- Coordinated with production and lab teams to stay abreast of new product releases, testing data, and formulation updates.
- Trained and mentored staff to uphold high standards of customer service, accuracy, and safety.
- Institute process improvements that streamlined packaging workflows and reduced order fulfillment times.
- Monitored product quality and presentation to maintain consistent brand integrity and customer satisfaction.
- Contributed to the development of the "Green Direct" application.
