Code Enforcement Officer - DeKalb County - Decatur, GA
(2023-09)
- Conduct inspections of residential and commercial properties to ensure compliance with zoning laws, building codes, and safety regulations.
- Investigate complaints and respond to inquiries from the public regarding code violations.
- Collaborate with property owners and tenants to achieve compliance through education and negotiation.
- Prepare detailed reports and documentation of violations, inspections, and enforcement actions.
- Testify in court as necessary regarding code violations and enforcement actions.
- Collaborate with law enforcement and fire departments as a First Responder to address safety issues and enforce regulations.
Elevator Inspector - Safety Fire Elevator Inspector - Atlanta, GA
(2018-05 - 2023-02)
- Conduct comprehensive inspections of elevators, escalators, and related equipment to ensure compliance with safety codes and regulations.
- Identify and document violations, safety hazards, and maintenance needs; prepare detailed reports for clients and regulatory authorities.
- Collaborate with elevator contractors and maintenance teams to address deficiencies and ensure timely resolutions.
- Provide technical guidance and recommendations to property owners and management regarding elevator safety and performance.
- Tested materials and equipment for safety concerns, verifying compliance with ASME.
- Knowledge of changes in OSHA, NFPA, and other safety codes and regulations as applicable.
Assistant Supervisor - Aarons Furniture Store - Decatur, GA
(2016-04 - 2019-11)
- Support the store manager in daily operations, ensuring a high level of customer service and sales performance.
- Train and mentor sales associates on product knowledge, sales techniques, and store policies.
- Assist in managing inventory, including stock replenishment, merchandising, and conducting inventory audits.
- Collaborate with team members to create attractive displays and maintain store appearance.
- Handle customer inquiries and resolve issues to enhance overall shopping experience.
Broker/Supervisor/Sales Associate - Cash American Pawn - Decatur, GA
(2014-10 - 2016-04)
- Oversee daily operations of the pawn shop, including managing staff, sales, and customer service.
- Train and mentor team members on pawn operations, compliance regulations, and customer interaction.
- Evaluate items for pawn and sale, ensuring accurate pricing and adherence to company policies.
- Handle customer inquiries and disputes, providing resolutions to enhance customer experience.
- Maintain inventory records and assist in implementing marketing strategies to increase sales.
Operations Supervisor - Greyhound Lines Inc - Atlanta, GA
(2012-03 - 2014-08)
- Oversee daily operations at the terminal, including scheduling, dispatching, and coordination of bus services.
- Supervise and train operational staff, ensuring adherence to company policies and safety protocols.
- Monitor performance metrics and implement strategies to improve efficiency and service quality.
- Handle customer inquiries and complaints, providing timely resolutions to enhance satisfaction.
- Collaborate with maintenance teams to ensure vehicles are safe and in optimal working condition.
Baggage Clerk/Ticket Agent - Greyhound Lines Inc - Atlanta, GA
(2011-07 - 2012-03)
- Assist passengers with baggage claim processes, ensuring timely and accurate handling of luggage.
- Provide exceptional customer service by addressing inquiries and resolving issues related to baggage.
- Coordinate with bus drivers and terminal staff to ensure efficient baggage loading and unloading.
- Maintain accurate records of baggage claims and oversee the issuance of claim tickets.
- Monitor and report any discrepancies or damages to management for timely resolution.
