Assistant to Director of Operations at Quill & Arrow (2026-04 – Present)
Temporary/Part Time
- Informing the Director of Operations of any urgent requests or issues
- Auditing active cases for completeness and accuracy, ensuring all key documentation and data points are present to avoid processing delays and support efficient resolution.
- Ensuring medical liens are being opened with health insurance companies
- Assigning tasks to case managers and the medical records department
- Negotiating liens with medical providers
Case Manager at Quill & Arrow (2024-10 – 2026-02)
- Developed a strategy for each automobile accident case based on vehicle damage, injuries, and the policy limits
- Provided evidence to insurance companies to ensure accurate liability decisions
- Proven capacity to effectively communicate complicated information to a variety of audiences
- Drafted correspondence to clients, medical providers, and insurance companies
- Conducted site inspections by taking photos of the scene and measuring defects
- Experience with Outlook, Microsoft Word, Filevine, Slack, and Excel
- Prepared clients for recorded statements with insurance companies
- Filed government claims
Case Manager at Law Offices of Wiesman Pirian (2023-10 – 2024-10)
- Managed eighty cases
- Addressed the property damage aspect of the claim immediately
- Communicated with body shops to ensure timely repair of vehicle
- Strong interpersonal and communication skills
- Collected and analyzed information pertinent to each claim
- Completed SR-1, SR-19, & 116E Forms
- Requested police reports
- Prepared settlement demand letters for insurance companies
Office Administrator & Case Manager Assistant at Law Offices of Wiesman Pirian (2023-01 – 2023-10)
- Actively listened to clients on the phone and provided updates when requested
- Opened, scanned, and screened mail adhering to proper naming systems
- Requested medical records & bills from various medical facilities
- Composed settlement letters & medical payment demands/reimbursement waivers
- Ability to establish priorities that accurately represent the relative significance of job duties and due dates
- Verified the accuracy of Final Settlement Distributions
- Facilitated information to the attorneys and case managers
- Proofread and redlined correspondence drafted by the lead attorney to ensure accuracy
Outreach Coordinator & Assistant to Cofounder at One for Health (2022-06 – 2023-08)
- Created engaging content for One for Health's Instagram by devising colorful posters and infographics
- Engaged in teaching bimonthly yoga sessions for children at the Boys & Girls Club
- Worked with external clients with a focus on public relations, marketing, and fundraising
- Composed a variety of business correspondence to maintain relationships
- Developed new marketing strategies to improve social media presence
- Assisted in on-site logistics for Youth special events and Training
Regional Sales Operations - Intern at Deloce (2022-06 – 2022-08)
- Developed tact and diplomacy when speaking with managers from various stores
- Standardized and developed logistics schedule for delivery of products to stores
- Responsible for product delivery and staging to promote in store marketing display
- Collaborated with Store management to achieve superior product placement
Recruiting Analyst at Pro Player Sports Management (2019-06 – 2022-05)
- Applied strong research and analysis skills to identify NFL prospects
- Conducted media monitoring to develop player profile prospects for an NFL Agent
- Managed logistics for scouting travel to cities, included airline, hotels and rental cars
- Developed player files with detailed statistics of offensive or defensive stats
- Processed employee expense reports
