Barista/cleaner/server
Served breakfast, lunch, and dinner to 50-100 customers per shift. Memorized over 50 beverage menu items to create customized beverages for 200+ customers a day. Memorized over 30 menu items and rotating specials in order to give customized recommendations to guests.
Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time. Built rapport with new and returning customers to promote the company's mission and values. Optimized workflow by maintaining a clean and organized work space.
Collaborated with multiple team members each shift to strategize and exceed expectations. Performed complete inventory checks of stocks and supplies at directed intervals. Assisted training new hires on menu items, computer systems, company standards, and customer service expectations.
Accurately managed cash flow operations. Warmly greeted new and returning customers and developed relationships resulting in customer loyalty. Maintained and enforced strict and up-to-date cleanliness and social distancing policies regarding the covid-19 outbreak to ensure both employee safety and customer satisfaction.
barista/cleaner/server - Ikes coffee shop + bombole
Served breakfast, lunch, and dinner to 50-100 customers per shift. Memorized over 50 beverage menu items to create customized beverages for 200+ customers a day. Memorized over 30 menu items and rotating specials in order to give customized recommendations to guests.
Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time. Built rapport with new and returning customers to promote the company's mission and values. Optimized workflow by maintaining a clean and organized work space.
Collaborated with multiple team members each shift to strategize and exceed expectations. Performed complete inventory checks of stocks and supplies at directed intervals. Assisted training new hires on menu items, computer systems, company standards, and customer service expectations.
Accurately managed cash flow operations. Warmly greeted new and returning customers and developed relationships resulting in customer loyalty. Maintained and enforced strict and up-to-date cleanliness and social distancing policies regarding the covid-19 outbreak to ensure both employee safety and customer satisfaction.
(2023 - 2023)
(2022 - 2022)
(2022 - 2022)
diploma - St.Augustine Catholic High School
