Alexandra Momplaisir

Detail-oriented and highly organized professional with over 14 years of experience in operations, quality assurance, and compliance within fast-paced environments. Currently pursuing Sterile Processing Technician certification through Penn Foster. Skilled in following strict procedures, maintaining accurate documentation, and supporting team operations. Seeking an entry-level Sterile Processing Technician or Assistant role to gain hands-on clinical experience and contribute to patient safety.

Housekeeping Guest Experience Manager - Walt Disney World Resort – Old Key West Resort

(2011-06 - 2025-12)

• Managed daily operations ensuring compliance with strict cleanliness, safety, and quality standards
• Conducted routine inspections and documented findings to maintain high-quality outcomes
• Assigned tasks and coordinated workflow to ensure efficiency and timely completion
• Maintained accurate records and reports to support operational compliance
• Responded to service issues and ensured proper resolution following established procedures
• Trained and guided staff on standards, procedures, and safety practices

Coordinator of Training - Walt Disney World – Disney University

(2016-09 - 2021-06)

• Coordinated onboarding and training compliance for employees across multiple facilities
• Maintained accurate records and tracked completion of required training
• Supported documentation processes and ensured regulatory compliance
• Communicated effectively between departments to ensure operational efficiency

Operations Support (Housekeeping Base) - Walt Disney World – Boardwalk Resort

(2011-06 - 2016-09)

• Managed service requests using tracking systems and communication tools
• Maintained logs and records to support operational workflow
• Coordinated with multiple departments to ensure timely service delivery

Sterile Processing Technician - Penn Foster Career School (2026-05)

Bachelor of Science - Business Administration and Leadership - Valencia College – Orlando, FL (2024-12)