Alexandria Govostis

Accomplished hospitality and events professional with 15+ years of progressive experience spanning restaurant operations, catering, event coordination, client relations, team leadership, sales, and administrative operations. Proven ability to lead high-performing teams, manage complex events, build lasting client and vendor relationships, and identify opportunities to improve both the guest experience and operational performance. A highly motivated, detail-oriented self-starter who thrives in fast-paced environments and brings a hands-on, solutions-focused approach to every project.

Event Coordinator & Office Manager at Savory Cuisines Catering (2023-01 – Present)

• Coordinate weddings, corporate functions, social celebrations, and large-scale private events from initial inquiry through final execution.
• Serve as a primary point of contact for clients, providing personalized communication, event guidance, menu development, proposal support, and ongoing coordination throughout the planning process.
• Manage multiple events simultaneously while maintaining accuracy across contracts, timelines, guest counts, menus, rentals, staffing, logistics, and final confirmations.
• Collaborate closely with ownership, management, chefs, captains, bartenders, service staff, rental companies, venues, and outside vendors to ensure seamless event execution.
• Conduct client consultations, site visits, Zoom meetings, tastings, and event planning meetings to develop experiences tailored to each client's vision and budget.
• Coordinate staffing requirements and communicate event details to onsite teams to ensure expectations are clearly understood and executed.
• Assist with menu design and customization, including dietary accommodations and specialized event requests.
• Manage office operations and administrative responsibilities while supporting the day-to-day needs of the catering team.
• Build and maintain strong relationships with venues, planners, vendors, corporate partners, and repeat clients.
• Address client concerns and operational challenges quickly and professionally while protecting the company's reputation and client relationships.
• Support sales and business development through client follow-up, proposal development, venue relationships, networking, and personalized customer service.
• Coordinate event logistics including setup, service flow, rentals, breakdown, staffing, equipment, and venue requirements.

Bar Manager / Assistant General Manager at Gastamo Group (2021-01 – 2023-12)

• Led daily front-of-house and bar operations for a high-volume gastropub environment while maintaining exceptional standards for hospitality, service, and guest experience.
• Managed hiring, onboarding, training, scheduling, coaching, and ongoing development of hospitality professionals.
• Oversaw beverage operations including inventory, ordering, recipe development, menu execution, cost control, and quality standards.
• Managed inventory, COGS, P&L performance, labor, and operational forecasting to maximize profitability.
• Developed and implemented sales-driving promotions, incentive programs, events, and community partnerships.
• Collaborated with culinary and leadership teams on rotating food and beverage menus designed to increase guest engagement and revenue.
• Planned and executed large-scale events while coordinating staffing, service standards, guest experience, and operational logistics.
• Built strong relationships with vendors, community partners, regular guests, and local businesses.
• Maintained quality control across products, service, cleanliness, and overall guest experience.
• Led teams through changing operational demands while maintaining morale, productivity, and service standards.
• Used active listening and gap-finding techniques to identify guest and operational needs and develop effective solutions.

Assistant General Manager at Blackbird Public House (2018-01 – 2020-12)

• Managed front- and back-of-house operations for a craft-focused neighborhood restaurant and bar.
• Led hiring, training, scheduling, coaching, and development of hospitality staff.
• Collaborated with leadership and culinary teams to develop creative rotating food and beverage menus.
• Managed inventory control, vendor relationships, COGS, labor, and P&L responsibilities.
• Developed promotions, events, and community engagement initiatives designed to increase sales and strengthen the restaurant's regular customer base.
• Successfully managed operational challenges during the COVID-19 pandemic while maintaining service standards and positioning the business for long-term sustainability.
• Created a collaborative team environment focused on hospitality, accountability, and consistent guest experiences.

Bartender | Server | Banquet Captain at Tavern Hospitality Group (2011-01 – 2018-12)

• Developed a strong track record of guest satisfaction, sales performance, and operational reliability within a highly recognized hospitality group.
• Provided exceptional service while independently managing large parties and reservations of up to 40 guests.
• Served as a banquet captain for private events, coordinating staff and maintaining service standards throughout event execution.
• Assisted bartenders, servers, hosts, and management with daily operational needs.
• Participated in weekly meetings and incentive programs designed to increase sales and guest engagement.
• Coordinated and led server meetings and supported ongoing team communication and development.
• Consistently maintained high productivity while delivering personalized guest experiences.

Lead Server | Certified Trainer at The Matador (2013-01 – 2014-12)

• Provided knowledgeable, high-level service while utilizing comprehensive menu knowledge and suggestive selling techniques to drive revenue.
• Promoted to Lead Server and Certified Trainer within six months.
• Conducted server and host/hostess interviews for the Denver location.
• Trained new servers and hospitality staff across seven locations throughout the Pacific Northwest.
• Assisted the General Manager with scheduling and staff meetings.
• Recognized as a top-performing server within the Denver franchise.
• Earned first place in multiple sales incentive programs for outstanding service and revenue performance.

High School Diploma – Arvada West High School (2009-06)

Certificate – Aveda Institute of Denver (2018-06)