Senior Technical Recruiter – Client Partnership Specialist - Talent Groups - Boston, MA
(2022-10)
- Lead full-cycle recruitment and account management across Technology, Healthcare, Higher Ed, Pharmaceutical, Retail, and other sectors
- Partner with hiring managers to define hiring strategy, workforce planning needs, and market positioning
- Manage 10-15 concurrent requisitions while maintaining consistent delivery
- Drive business development efforts including client outreach, relationship expansion, and consultative recruitment strategies
- Conduct market research to advise clients on compensation trends, talent availability, and competitive hiring strategies
- Coordinate and schedule candidate interviews from initial outreach to final offer
- Develop and execute targeted sourcing strategies to engage both active and passive candidates
- Maintain candidate pipelines using Bullhorn ATS, LinkedIn Recruiter, and other job boards
- Consistently exceed monthly placement and revenue goals
- Contribute to process improvements to enhance recruiting efficiency and candidate experience
Customer Relationship Advocate - Fidelity Investments - Merrimack, NH
(2021-08 - 2022-10)
- Give accurate and appropriate information to answer questions, troubleshoot issues, and resolve complaints in a timely and accurate fashion
- Implement financial planning recommendations or refer clients to someone who can assist them with plan implementation
- Reference multiple resources effectively while simultaneously conversing with clients
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Successfully pass the SIE, Series 7, and Series 63 exams
Guest Service Associate (Part-Time) - European Wax Center - Waltham, MA
(2016-06 - 2020-12)
- Responsible for client conversations in order to meet targeted sales goals and ensure growth
- Organize, schedule, and confirm appointments for ten+ professionals
- Troubleshoot issues quickly and professionally
- Maintain a thorough knowledge of all products and services
- Promote, recommend, and sell products and services utilizing consultative techniques to maximize customer satisfaction and results
- Meet/exceed all performance expectations including product/service sales, call handling metrics, and professional customer service