Alexandria Perez

Actively seeking a Customer Service focused position where I can leverage strong organizational and communication skills to enhance the customer experience and satisfaction. Eager to contribute to a high-performing customer service team.

Patient Service Representative at American Health Imaging (2022-01 – 2023-09)

• processed payments inclusive of cash, credit/debit cards, and insurances
• delivered high quality patient service while maintaining professionalism and empathy

Customer Service Representative at TaskUs (2021-03 – 2022-01)

• Processed inbound communication on customer account issues to trouble shoot solution
• ensure customers satisfaction through education of account information and providing resolutions
• ability to work from home with accountability and self motivation with time management

Cashier at HEB (2018-04 – 2021-03)

• managed the receiving and processing of monetary transactions
• assisted in training new staff to operate cash register, best business practices, and product handling
• lead in working individually with new staff on procedural opening and closure of store with maintenance of sanitation and organization of workstation

– Winston Churchill High School (2015)

– Northwest Vista (2015 – 2017)