NSO Recruiter - La La Land - Dallas, Texas
(2026-06)
- Managed full-cycle recruiting and high-volume hiring for NSO roles, screening 100+ applicants weekly and advancing qualified candidates to hiring panels.
- Reduced time-to-offer by redesigning interview schedule templates, streamlining onboarding processes, and coordinating panel availability across zones.
- Implemented I-9 compliance checklist and audit log, eliminating documentation gaps and ensuring regulatory compliance.
- Built and maintained robust candidate pipelines using ATS platforms, targeted outreach, and process improvement initiatives to ensure a steady flow of interview-ready candidates.
- Produced weekly hiring dashboards in Excel tracking source quality, interview-to-offer ratios, and recruiter performance trends for data-driven workforce planning.
- Designed structured onboarding and training programs for NSO hires that standardized role expectations and reduced ramp ambiguity.
Team Lead | NSO Trainer - La La Land - Plano, Texas
(2024-05 - 2026-05)
Rapidly scaling specialty coffee brand · Dual role spanning team leadership and people infrastructure for new location launches
- Partnered with leadership to assess talent needs, workforce planning, and identify performance gaps during rapid multi-site expansion.
- Evaluated and selected candidates for shift lead development tracks, utilizing structured training programs to assess leadership readiness.
- Developed onboarding frameworks and training programs to accelerate new hire integration, ensuring compliance and reducing ramp-up time.
- Tracked employee progress data and candidate pipeline metrics to inform hiring decisions and identify high-potential team members for advancement.
- Collaborated cross-functionally with operations leadership to align staffing plans with launch timelines, process improvement initiatives, and performance expectations.
- Led team leadership efforts and contributed to a hospitality-focused culture during high-volume hiring periods.
Sports Performance Coach | Athletic Trainer - GrayFit Training and Recovery - Dallas, Texas
(2021-11 - 2024-05)
- Conducted detailed intake assessments to identify client needs, set expectations, and build individualized development plans — skills directly transferable to candidate evaluation and onboarding.
- Mentored and developed junior coaches, applying structured performance criteria and training programs to guide growth and track progress.
- Built client retention through consistent relationship management, follow-through, and goal alignment, supporting a positive and hospitality-driven environment.
- Applied transferable skills in process improvement and compliance to enhance team performance and operational outcomes.
Medical Assistant - Modoma Physical Medicine - Coppell, Texas
(2020-10 - 2021-05)
- Streamlined intake and onboarding procedures to improve patient experience; transferable to high-volume onboarding and candidate training workflows.
- Standardized documentation processes to enhance accuracy and compliance, supporting regulatory requirements and process improvement for hiring operations.
Healthcare Recruiter - Republic Health Resources - Irving, Texas
(2019-06 - 2019-11)
- Managed full-cycle recruiting and candidate placement processes, supporting high-volume hiring and improving retention rates for clinical roles.
- Advised clinicians on onboarding requirements, compliance documentation, and credentialing timelines, ensuring process compliance and reducing delays and errors.
- Partnered with client leadership to align candidate qualifications with workforce planning needs, improving staffing fit and performance outcomes.
- Facilitated cross-functional intake meetings to clarify role expectations, candidate profiles, and recruitment timelines for efficient hiring.
- Maintained accurate candidate records and pipeline status updates in ATS platforms to ensure visibility and reporting accuracy.
Summer Camp Director | Afterschool Site Director - YMCA of Metropolitan Dallas - Coppell, Texas
(2017-05 - 2018-11)
- Supervised and developed teams of 10+ staff; built performance feedback systems and individualized development plans supporting team leadership and workforce planning.
- Led onboarding and safety compliance training for seasonal staff, reducing orientation time, improving compliance rates, and supporting high-volume hiring needs.
- Created targeted training programs focused on process improvement to enhance program quality and staff performance.
- Implemented operational protocols to reduce incidents, improve daily efficiency, and ensure compliance with organizational standards.
