Alexis Boyd

Healthcare operations and supply chain professional with 7+ years of progressive leadership experience in physician practice operations, ambulatory surgery, purchasing, inventory management, and team leadership. Proven ability to manage procurement across multiple healthcare locations, optimize operational workflows, reduce costs, and build strong vendor relationships. Experienced partnering with physicians, executive leadership, and cross-functional teams to ensure efficient clinical operations while maintaining exceptional patient care.

Recognized for analytical problem-solving, process improvement, operational excellence, and leading high-performing teams in fast-paced healthcare environments.

Inventory & Purchasing Lead at CAPS (Columbus Aesthetic & Plastic Surgery) (2025-06 – Present)

• Direct all purchasing and inventory operations across four high-volume plastic surgery practices.
• Independently manage procurement of prescription medications, injectables, implants, surgical supplies, medical equipment, and retail inventory to ensure uninterrupted clinical operations.
• Build strategic partnerships with pharmaceutical representatives and medical vendors to evaluate products, negotiate pricing, and improve purchasing efficiency.
• Analyze purchasing trends, inventory utilization, and product demand to reduce waste and control operational expenses.
• Perform monthly inventory audits, reconcile inventory with sales, and maintain compliance with regulatory and organizational standards.
• Coordinate inventory transfers between multiple office locations based on provider schedules and patient demand.
• Collaborate with executive leadership to standardize inventory procedures, improve workflows, and implement cost-saving initiatives.
• Serve as the organization's primary supply chain resource, ensuring physicians and clinical teams have timely access to critical surgical supplies.

Practice Coordinator – Plastic Surgery at OSU Physicians (2022-10 – 2025-06)

• Managed complex surgical schedules for multiple plastic surgeons, coordinating approximately 4,800 surgical procedures annually.
• Optimized operating room utilization and physician schedules while balancing patient access, staffing, and organizational priorities.
• Partnered with physicians, anesthesia teams, operating room staff, and clinical personnel to ensure efficient daily surgical operations.
• Identified and resolved scheduling conflicts while maintaining continuity of patient care and minimizing operational disruptions.
• Served as the department's primary resource for daily clinic scheduling, workflow management, and operational problem-solving.
• Trained, mentored, and onboarded new practice coordinators, promoting consistency and operational excellence across the department.
• Provided leadership coverage during staffing shortages to ensure uninterrupted patient services.
• Consistently exceeded patient satisfaction expectations through proactive communication, efficient coordination, and exceptional customer service.

Studio Manager & Certified Lead Pilates Instructor at Club Pilates – CAM Group (2019-04 – Present)

• Lead daily sales operations while supervising instructors and front desk staff.
• Consistently exceeded monthly membership and retail sales goals through relationship-driven sales strategies.
• Coordinate instructor schedules, client appointments, and daily studio operations to maximize efficiency.
• Develop long-term client relationships through exceptional customer service and personalized fitness programming.
• Conduct onboarding and training for new instructors and staff to ensure operational consistency and service excellence.
• Manage private client portfolios while delivering individualized Pilates instruction and wellness plans.
• Monitor membership retention, renewals, and client engagement initiatives that support sustained business growth.
• Teach more than 36 hours of Pilates instruction each week while maintaining high client satisfaction and retention rates.

Bachelor of Science in Biological Sciences – The Ohio State University