Radiology Tech Assistant at Huntsville Hospital (2022-05 – Present)
- Provides patient transports to the Radiology department
- Provides assistance to Imaging Techs
- Responsible for the safe, timely and accurate transport of patients, medical equipment, and patient-related items to their destinations
- Properly and safely transports patients, secures IVs, drainage tubes, etc., and secures patient. In accordance with the transportation of patients, uses wheelchairs and other approved rolling stock
- Demonstrates competency in transporting all specific age groups
- Communicates effectively with nursing personnel, clinicians, technicians or reception and dispatch
- Ensures the comfort of the patient by being attentive
- Offers blankets and essentials to patients
- Only engages in appropriate conversation involving patients
- Never transports patients in severe pain
- Alerts nursing staff immediately to any signs of patient distress or equipment malfunction
- Maintains equipment and reports equipment needing repairs
- Complies with regulatory agency standards, including federal, state and Joint Commission on Accreditation of Healthcare Organizations (JCAHO)
- Adheres to facility confidentiality and patient's rights policy as outlined in the facilities HIPPA policies and procedures
Assistant Manager at Dollar General (2021-09 – 2022-04)
Left position to relocate to Alabama with my family
- Managed large amounts of incoming calls
- Handled complaints and recommended resolutions until the customer was satisfied
- Unloaded and stocked freight
- Carefully handled money/deposits
- Trained and mentored employees and new hires
- Disciplined employees in a professional manner
- Provided solutions to corporate, senior management, and customers
- Listened to customers to understand their concerns and/or requests to give them recommendations
- Well-versed on products the store carried
- Enforced all safety regulations and company polices
Warehouse Packer at Amazon (2019-06 – 2021-09)
- Prepared packages for shipment
- Retrieved items from inventory according to what is needed on the invoice
- Ensured all items being packaged are in good condition
- Gathered, wrapped, and packaged items for shipment
- Efficiently met the specific needs of customers orders
- Ensured products are separated, organized, and stay in a good rotation
- Monitored the quality and condition of products
- Reported any safety issues that are observed
- Adhered to all safety polices and regulations
Supervisor at Sheetz (2017-02 – 2019-06)
- Provided training and development for new employees
- Processed payments and returns
- Resolved customer complaints in a timely and professional manner
- Interacted with customers to provide information about products and/or services
- Received payment by cash, credit cards or automatic debits
- Successfully handled the safe and drawer drops without incident
- Maintained a clean and orderly checkout area and completed general cleaning duties
- Counted money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
- Analyzed customers' needs and recommended potential products to senior management
- Worked in specialty sections, such as Made-To-Order (MTO) following all regulations when preparing food
- Communicated effectively with customers when running the cash registers
- Professionally accepted complaints and found solutions to resolve them
- Proficient in solving issues as they arise in the store
- Enforced all safety regulations and company polices
- Worked with Officers when necessary, providing incident reports
