Alexis Cater

Proactive Department supervisor with experience in retail operations, customer service, staff leadership, workplace safety, and loss prevention. Skilled in coaching employees, monitoring CCTV, Conducting internal investigations, conflict resolution, troubleshooting customer care, and maintaining efficient store operation

Asset Protection & Safety Manager - Lowes Home Improvement

(2024-01)

• Monitor CCTV systems to identity theft, safety concerns and policy violations
• Document investigations and incident reports while maintaining confidentiality
• Conduct internal investigations involving inventory shortages, incidents and policy violations
• Partner with law enforcement

Department supervisor - Lowes Home Improvement

(2022-01 - 2024-01)

• Supervise daily operations and lead a team of approximately 32 associates
• Provide excellent customer service and resolve customer concerns
• Assume Assistant store manager responsibilities when needed

High School Diploma - CloverPark High School (2022-07)