Alexis Frantz

Dedicated Medical Assistant with strong interpersonal skills, offering empathy, patience, & effective communication to support clinical teams & enhance patient care. Bringing my recent educational training & hands-on experience in medical procedures & administrative tasks, committed to contributing to efficient, organized & compassionate clinic operations.

Medical Assistant Extern at San Juan Regional (2019-01 – 2024-12)

• Obtained and recorded patient medical histories, vitals, test results, and other information for medical records
• Coordinated the daily administrative activities, including patient check in and check outs, ad patient medical record maintenance
• Prepared rooms for patient examinations
• Delivered compassionate support, attention, and assistance to patients and families

Lead Donor Care Specialist at Vitalant (2019-01 – 2024-12)

• Assisted supervisors with daily blood center operations, ensuring compliant & efficient collection of blood products
• Trained, oriented & mentored new hires & staff on donor care protocols, safety standards & equipment handling
• Performed donor screening for eligibility, advanced phlebotomy & apheresis collections while adhering to FDA, AABB & CDC standards
• Conducted quality control on equipment, maintained accurate donor records & monitored compliance to ensure safe blood products
• Provided a positive, comfortable experience for donors, addressing complications professionally & supporting retention efforts

Certificate in Medical Assistant – Charter College (2026-06)