Alexis “Possum” Roderick

Experienced Retail Sales Representative with a proven track record of delivering exceptional customer service, driving sales, and exceeding performance targets. Skilled in building relationships with customers, understanding their needs, and providing tailored product recommendations. Adept at maintaining a visually appealing sales floor, managing inventory, and handling transactions efficiently.

Strong communication and teamwork abilities, with a focus on creating a positive shopping experience to foster customer loyalty.

Willing to relocate: Anywhere.

Willing to relocate to: Grafton, OH - Lagrange, OH - North Ridgeville, OH

Sales Associate at Magic wizard smoke and vape (2026-03 – 2026-09)

• Independently operated the store during shifts, managing daily operations with minimal supervision.
• Opened and closed the store, including securing the premises, preparing the register, completing closing procedures, and ensuring the store was ready for business.
• Handled cash transactions, register balancing, and daily sales responsibilities.
• Provided knowledgeable customer service and helped customers select products based on their needs and preferences.
• Maintained inventory by receiving shipments, stocking merchandise, organizing products, and monitoring stock levels.
• Maintained a clean, organized, and visually appealing sales floor.
• Handled customer questions, concerns, returns, and product-related issues professionally.
• Followed age-verification requirements and company policies for the sale of age-restricted products.
• Monitored the store for theft and maintained awareness of loss-prevention procedures.
• Completed daily cleaning, restocking, merchandising, and other operational tasks independently.
• Communicated inventory, sales, maintenance, and other store concerns to management/ownership.
• Took initiative to keep the store running efficiently when management was not present.

AMZN Delivery Driver $21.75/hr DCL9 at Balanced Logistics Brokerage, LLC (2025-12 – 2026-01)

• Completed high-volume delivery routes independently while meeting scheduled delivery expectations.
• Safely operated a delivery vehicle and maintained compliance with traffic and company safety requirements.
• Organized and scanned packages to ensure accurate and efficient deliveries.
• Used GPS and delivery software to navigate unfamiliar neighborhoods and locate addresses.
• Provided professional customer service and resolved delivery-related issues appropriately.
• Communicated with dispatch regarding route changes, access issues, damaged packages, and unsuccessful deliveries.
• Maintained productivity and accuracy while working independently under time-sensitive conditions.

Sales Associate at Smokers station (2025-09 – 2025-11)

• Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
• Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
• Maintained a clean and organized work environment to enhance the shopping experience for customers
• Effectively communicated promotions, discounts, and special offers to customers at the point of sale

Sr. Sales Associate at Harbor Freight Tools (2024-07 – 2025-08)

• Consistently exceeded sales targets by XX% each quarter, resulting in recognition as top-performing sales representative
• Developed and maintained strong relationships with key clients, resulting in a XX% increase in repeat business
• Implemented effective prospecting strategies that resulted in a XX% increase in new customer acquisition
• Provided exceptional customer service by promptly addressing inquiries and resolving issues, resulting in a XX% improvement in customer satisfaction ratings
• Identified upsell and cross-sell opportunities within existing client base, resulting in a XX% increase in revenue
• Collaborated with internal teams to resolve any customer issues or concerns in a timely manner
• Consistently achieved monthly sales quotas by effectively managing leads, conducting product demonstrations, and closing deals

Retail Sales Associate at Rue21-Parma (2023-03 – 2024-07)

• Working in a fast pace environment
• Catering to needs in a timely manner
• Consistently exceeded monthly sales targets by XX% through effective product knowledge and customer engagement
• Provided exceptional customer service, ensuring a positive shopping experience for all customers
• Achieved consistently high conversion rates through persuasive selling techniques

Retail Sales Associate at Krazy Bins (2023-01 – 2023-02)

• Working in a fast pace work environment
• Completing tasks in a timely matter
• Register
• Keeping a level head when dealing with difficult customers

Retail Sales Associate at Party City Corporation (2020-08 – 2022-11)

• Providing helpful customer service
• Cleaning
• Registers
• Completing tasks in a timely manner
• Flexible
• Performing team work

High school diploma or GED – Berea midpark highschool

High school or equivalent High school diploma or GED – Berea High School (2019-05 – 2023-05)

High school or equivalent – Berea High School (2019-05 – 2023-05)