Alexz Tillman

Motivated professional with extensive experience in volunteer coordination, case management, and program development. Demonstrated success leading large-scale community initiatives, training volunteers, and collaborating with nonprofit partners. Skilled in event planning, outreach, and trauma-informed support, with a strong commitment to empowering individuals and strengthening community engagement.

Volunteer Coordinator at United Way of the Midlands (2023-12 – 2026-04)

• Coordinate and manage volunteer programs, engaging individuals and groups to support community initiatives.
• Build and maintain relationships with nonprofit partners to align volunteer efforts with community needs.
• Plan and execute volunteer events, including large-scale service projects and community outreach activities.
• Track volunteer engagement data and analyze participation to improve recruitment and retention strategies.
• Develop marketing and communication materials to promote volunteer opportunities across multiple platforms.
• Provide training, guidance, and ongoing support to volunteers to ensure meaningful and impactful experiences.

Community Ambassador at United Way of the Midlands (2023-08 – 2023-12)

• Represented the organization at community events, increasing awareness of programs and volunteer opportunities.
• Engaged with community members to build relationships and connect individuals to resources and services.
• Supported outreach campaigns and initiatives aimed at strengthening community involvement.
• Assisted with event coordination, logistics, and on-site engagement efforts.
• Collaborated with internal teams to share community feedback and improve outreach strategies.

Sanctuary House Case Manager at Heartland Family Service (2021-06 – 2022-09)

• Provided trauma-informed case management services to individuals and families experiencing crisis.
• Developed individualized service plans to support clients in achieving stability and self-sufficiency.
• Connected clients to community resources including housing, employment, and mental health services.
• Maintained accurate documentation and case records in compliance with organizational and regulatory standards.
• Advocated for clients' needs while fostering a safe, supportive, and empowering environment.

Domestic Violence Advocate at Catholic Charities (2021-03 – 2021-06)

• Supported survivors of domestic violence through crisis intervention, safety planning, and emotional support.
• Assisted clients in accessing shelter, legal resources, and community-based services.
• Provided advocacy and accompaniment for court proceedings and other critical appointments.
• Educated clients on their rights and available resources to promote informed decision-making.
• Maintained confidentiality and adhered to trauma-informed care principles.

Shelter Case Manager at New Visions Homeless Services (2020-03 – 2020-06)

• Delivered case management services to individuals experiencing homelessness, focusing on housing stability.
• Conducted assessments and created service plans tailored to client needs and goals.
• Connected clients to housing resources, employment opportunities, and supportive services.
• Monitored client progress and adjusted plans to ensure successful outcomes.
• Collaborated with community partners to coordinate comprehensive care and support.

Program Specialist at Carole's House of Hope (2018-12 – 2019-07)

• Upkeep and Maintain current client files.
• Work with co-workers as a team to ensure a pleasant work environment.
• Daily Paperwork.
• Office Duties including, data entry, Microsoft office, faxing, coping, maintained polite and professional phone edict, as well as organization.
• Make Referrals for all client needs.
• Maintain open communication with client's support workers.
• Host monthly meetings to better assist clients and their needs.
• Maintaining all residential operations, ensuring the safety of all residents and volunteers and assisting with all evening classes and programming as needed.

Program Assistant at Carole's House of Hope (2018-08 – 2018-12)

• Work with co-workers as a team to ensure a pleasant work environment.
• Daily Paperwork.
• Office Duties including but not limited to data entry, Microsoft office, faxing, coping, maintained polite and professional phone edict, as well as organization.
• Customer Service.
• Assisting with all donations as needed.
• Maintaining all residential operations, ensuring the safety of all residents and volunteers and assisting with all evening classes and programing as needed.

Service-Learning Program Coordinator at Iowa Western Service-Learning Department (2017-07 – 2018-08)

• Open communication with all faculty, staff and community partners.
• Maintaining daily email contacts.
• Complete inventory, orders, and daily paperwork.
• Office Duties including, data entry, polite and professional phone edict, maintaining files, as well as organization.
• Presenting Service Learning opportunities to classrooms and faculty on campus.
• Planning and organizing on-campus and community events.
• Open communication with supervisor as well as co-workers.
• Work with co-workers as a team to ensure a pleasant work environment.

Associate's in Arts in Human Services Addictive Studies/ Criminal Justice Transfer – Iowa Western Community College (2014-01 – 2017-12)

High School Diploma – Papillion LaVista High School (2006-05)