Volunteer Coordinator at United Way of the Midlands (2023-12 – 2026-04)
- Coordinate and manage volunteer programs, engaging individuals and groups to support community initiatives.
- Build and maintain relationships with nonprofit partners to align volunteer efforts with community needs.
- Plan and execute volunteer events, including large-scale service projects and community outreach activities.
- Track volunteer engagement data and analyze participation to improve recruitment and retention strategies.
- Develop marketing and communication materials to promote volunteer opportunities across multiple platforms.
- Provide training, guidance, and ongoing support to volunteers to ensure meaningful and impactful experiences.
Community Ambassador at United Way of the Midlands (2023-08 – 2023-12)
- Represented the organization at community events, increasing awareness of programs and volunteer opportunities.
- Engaged with community members to build relationships and connect individuals to resources and services.
- Supported outreach campaigns and initiatives aimed at strengthening community involvement.
- Assisted with event coordination, logistics, and on-site engagement efforts.
- Collaborated with internal teams to share community feedback and improve outreach strategies.
Sanctuary House Case Manager at Heartland Family Service (2021-06 – 2022-09)
- Provided trauma-informed case management services to individuals and families experiencing crisis.
- Developed individualized service plans to support clients in achieving stability and self-sufficiency.
- Connected clients to community resources including housing, employment, and mental health services.
- Maintained accurate documentation and case records in compliance with organizational and regulatory standards.
- Advocated for clients' needs while fostering a safe, supportive, and empowering environment.
Domestic Violence Advocate at Catholic Charities (2021-03 – 2021-06)
- Supported survivors of domestic violence through crisis intervention, safety planning, and emotional support.
- Assisted clients in accessing shelter, legal resources, and community-based services.
- Provided advocacy and accompaniment for court proceedings and other critical appointments.
- Educated clients on their rights and available resources to promote informed decision-making.
- Maintained confidentiality and adhered to trauma-informed care principles.
Shelter Case Manager at New Visions Homeless Services (2020-03 – 2020-06)
- Delivered case management services to individuals experiencing homelessness, focusing on housing stability.
- Conducted assessments and created service plans tailored to client needs and goals.
- Connected clients to housing resources, employment opportunities, and supportive services.
- Monitored client progress and adjusted plans to ensure successful outcomes.
- Collaborated with community partners to coordinate comprehensive care and support.
Program Specialist at Carole's House of Hope (2018-12 – 2019-07)
- Upkeep and Maintain current client files.
- Work with co-workers as a team to ensure a pleasant work environment.
- Daily Paperwork.
- Office Duties including, data entry, Microsoft office, faxing, coping, maintained polite and professional phone edict, as well as organization.
- Make Referrals for all client needs.
- Maintain open communication with client's support workers.
- Host monthly meetings to better assist clients and their needs.
- Maintaining all residential operations, ensuring the safety of all residents and volunteers and assisting with all evening classes and programming as needed.
Program Assistant at Carole's House of Hope (2018-08 – 2018-12)
- Work with co-workers as a team to ensure a pleasant work environment.
- Daily Paperwork.
- Office Duties including but not limited to data entry, Microsoft office, faxing, coping, maintained polite and professional phone edict, as well as organization.
- Customer Service.
- Assisting with all donations as needed.
- Maintaining all residential operations, ensuring the safety of all residents and volunteers and assisting with all evening classes and programing as needed.
Service-Learning Program Coordinator at Iowa Western Service-Learning Department (2017-07 – 2018-08)
- Open communication with all faculty, staff and community partners.
- Maintaining daily email contacts.
- Complete inventory, orders, and daily paperwork.
- Office Duties including, data entry, polite and professional phone edict, maintaining files, as well as organization.
- Presenting Service Learning opportunities to classrooms and faculty on campus.
- Planning and organizing on-campus and community events.
- Open communication with supervisor as well as co-workers.
- Work with co-workers as a team to ensure a pleasant work environment.
