Social Media Moderator - Teleperformance - El Paso, TX
(2022-05)
Venue Manager - 11;11 - El Paso, TX
(2022-02)
- Lead event operations with top artists, handling finances for events grossing up to $102K monthly.
- Collaborate with artistic and technical teams to ensure precise event execution and artist satisfaction.
- Coordinate venue setup and operations, maintaining adherence to technical and front-of-house requirements.
- Conduct performance reviews to enhance team dynamics and align with business goals.
- Spearheaded venue operations for high-profile events, ensuring flawless execution and achieving substantial improvements in guest satisfaction.
- Directed a 30-person team to plan and conduct a high-profile artist event with 1,500+ attendees; led end-to-end coordination including marketing, media coverage, artist relations, and seamless event flow.
Events Director - International Empire - Orlando, FL
(2014-05)
- Produced and organized weekly events in Orlando for 20-300 attendees, overseeing budgets ranging from $600 to $5,000 and ensuring seamless operations.
- Created and executed marketing strategies, including social media campaigns and flyer distribution, to improve attendance and brand visibility.
- Handled contracts, financial reporting, and team coordination of 20 people while staying current on music trends to enhance event concepts and audience engagement.
Fine Dining Manager - Makani - Orlando, FL
(2021-05 - 2021-10)
- Supervised a diverse staff of 15, including kitchen personnel, servers, bartenders, and hookah specialists, to ensure high-quality service standards.
- Orchestrated daily business operations and maintained rigorous inventory controls to streamline efficiency.
- Oversaw front-of-house and back-of-house synchronization to provide a seamless fine dining and lounge experience.
Hookah Lounge Manager - Soho - Orlando, FL
(2019-08 - 2020-05)
- Managed a team of 10 employees, overseeing recruitment, training, and performance development.
- Directed all business operations, including strategic marketing initiatives and special event programming, to drive venue traffic.
- Maintained full responsibility for financial health through meticulous budgeting and inventory management.
Marketing Freelancer - Fierce Entertainment - Orlando, FL
(2017-11 - 2019-12)
- Spearheaded planning and promotion of events through targeted advertising efforts, directly contributing to increased attendance and brand recognition.
- Coordinated over 50 events, meetings, and tradeshows by identifying, assembling, and organizing all logistical requirements.
- Created and supervised comprehensive project plans for diverse marketing and event activities on a monthly basis.
- Developed high-quality digital content to drive engagement and brand entry.
Festival Merchandise Host - Walt Disney World - Orlando, FL
(2014-07 - 2018-08)
- Directed merchandise sales operations across all four Walt Disney World Theme Parks, consistently exceeding sales targets.
- Supervised and processed over $1 million in cash transactions.
- Managed complex vendor procedures and logistics, ensuring all kiosks and retail locations remained stocked.
- Executed critical support roles in Parade Audience Control and large-scale conventions through strategic cross-utilization.
- Leveraged deep institutional knowledge to provide consulting on merchandise operations and sales incentives.
