Alford7brian

Registered Professional Liability Underwriter (RPLU) with more than 20 years of insurance industry experience and over 10 years providing underwriting support for commercial insurance operations. Experienced in policy issuance, endorsements, renewals, cancellations, submission review, policy audits, broker communications, and underwriting documentation. Recognized for exceptional accuracy, attention to detail, strong customer service, and the ability to manage multiple priorities while meeting deadlines in fast-paced underwriting environments.

Proficient in RSMS, ImageRight, Microsoft Office, and electronic policy administration systems.

Technical Assistant - RSUI Group - Atlanta, GA

(2021-02)

Support commercial underwriters throughout the policy lifecycle, including new business, renewals, endorsements, and policy issuance.

• Issue approximately 85+ policies, binders, and endorsements per month while maintaining a high level of accuracy and compliance.
• Review approximately 75+ new business and renewal submissions each month for completeness and accuracy prior to underwriting review.
• Communicate with brokers and agency partners regarding outstanding subjectivities, documentation requirements, and policy updates.
• Process approximately 25+ Broker of Record (BOR) requests annually while ensuring timely completion.
• Audit approximately 30+ policies per month to verify accuracy and compliance with underwriting guidelines.
• Maintain electronic underwriting files using ImageRight and process underwriting transactions in RSMS.
• Collaborate with underwriting, operations, and brokers to resolve documentation issues and facilitate timely policy processing.
• Consistently meet or exceed established service level expectations while managing multiple priorities in a high-volume underwriting environment.

Underwriter Service Associate - AXIS Insurance - Atlanta, GA

(2015-07 - 2021-02)

Provided underwriting support to Commercial Property & Casualty and Excess underwriters by processing new business, renewals, endorsements, cancellations, and policy issuance while ensuring accuracy, compliance, and timely service.

• Processed approximately 50+ new business submissions, renewals, endorsements, and cancellations each month.
• Reviewed underwriting submissions and supporting documentation for accuracy, completeness, and compliance with underwriting guidelines.
• Coordinated with brokers and internal business partners to resolve documentation issues and facilitate timely policy processing.
• Maintained electronic underwriting files supporting a 200+ policy commercial book of business.
• Assisted underwriters throughout the policy lifecycle while consistently meeting service standards and turnaround expectations.
• Supported high-volume underwriting operations while balancing multiple deadlines and competing priorities.

File Clerk - AXIS Insurance - Atlanta, GA

(2006-06 - 2015-07)

• Managed over 1000+ insurance files and electronic records supporting commercial underwriting operations.
• Processed documents and correspondence daily while maintaining organized and accurate records.
• Supported underwriting and administrative teams with document management, electronic filing, and special projects.
• Contributed to efficient workflow management by maintaining document accuracy and timely processing.