Technician/Helpdesk - Chipset Computer Repair - West Palm Beach
(2010-06 - 2023-07)
- Built Custom Computers per customer specs
- Microsoft Office Expertise
- Systems Database maintenance
- System checks and troubleshooting
- Advanced troubleshooting
- Virus and spyware removal
- Computer diagnostics and repair
- Diagnosing computers with boot up problems such as blue screen of death
- Hardware support and troubleshooting hard drive disks, memory and network interface controllers
- Customer service focused
- Resourceful
Wire/Installation Technician - Hotwire
(2020-07 - 2022-03)
- Teaching quality installation practices and customer training during installation of services including video, voice, and internet
- Assist installation and other teams with customer activation of fiber-optic telecommunication in subscriber homes (e.g., pulling low-voltage wire); including single family, condo and apartments in various locations
- Install and service full video services, including analog, digital, and HD TV
- Install, service, and disconnect telephone and internet customers
- Punch down telephone lines
- Maintain a safe work environment by following safe practices and adhering to safety policies, which includes practicing safe driving techniques
- Install all types of CAT5/CAT6 drop wire and install connectors on CAT5/CAT6 drop wire
- Trouble shoot IP, video, telephone and internet problems remotely
- Successfully install all ancillary equipment provided to subscribers
- Test and tone all drop wires from equipment room to end user location
Transporter and Lot Attendant - Hertz Car Rental - West Palm Beach
(2022-03 - 2022-06)
- Controlled the flow of incoming and outgoing cars on the car lot
- Manage inventory in the fleet computer system
- Lot merchandising, ensuring vehicles are front-line ready
- Occasionally, safely driving cars to and from offsite locations
- Teach/Follow company safety policies and procedures
