Alfredo Ortiz

Seasoned professional bus driver and operator with 22 years of experience in safe driving, traffic-law compliance, vehicle inspections, passenger service, and equipment checks. Eager to apply hands-on experience in a bus driver training role, helping new recruits develop safe, efficient operating practices. Skilled in customer service, problem solving, and resolving passenger concerns with tact and diplomacy.

Transit Bus Operator - New Jersey Transit - Cliffside Park, NJ

(2004-05)

• Respond promptly to radio transmissions from dispatchers and supervisors, ensuring effective communication and operational efficiency.
• Conduct post-trip inspections to verify proper functioning of equipment, enhancing the safety and reliability of transit services.
• Resolve passenger complaints and issues with tact and diplomacy, improving customer satisfaction and fostering positive passenger experiences.

William L. Dickinson High School (1985-06)