Child Protective Investigator - DFPS
(2025-08)
- Investigate each child's living environment to determine whether home was safe or presented risks.
- Conduct interviews with children and families to gather information.
- Assess safety and risk factors in child welfare cases.
- Participate in multidisciplinary team meetings for case reviews.
- Document findings and maintained accurate case records.
- Ensure compliance with state regulations regarding child abuse investigations.
Youth Counselor - Methodist Children
(2024-07 - 2026-04)
- Supervised youth group members to maintain organized and safe environment.
- Provided crisis intervention support during challenging behavioral situations.
- Collaborated with families to address concerns and improve communication strategies.
- Maintained accurate documentation of youth interactions and behavioral observations.
Truancy Officer - Waco ISD
(2023-08 - 2025-08)
- Collaborated with parents and teachers to address truancy issues effectively.
- Attended court hearings related to truancy cases as needed and provided testimony if necessary.
- Provided support with at risk juvenile detention youth.
- Created positive relationships with parents and guardians to ensure they understand the importance of regular attendance at school.
Paraprofessional Educator - Waco ISD
(2022-08 - 2023-08)
- Provided classroom support throughout planned instruction and individual lessons.
- Delivered instruction individually or in small groups with support from instructor.
- Cleaned and organized classrooms, materials and supplies.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
Security Officer - Waco ISD
(2021-08 - 2022-05)
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Documented security-related situations and submitted in-depth reports to superiors.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity by students or adults.
Supervisor - City Of Waco
(2020-01 - 2021-07)
- Established and enforced clear goals to keep employees working collaboratively.
- Complied with company policies, objectives and communication goals.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
SME Team Leader - Medicare
(2018-11 - 2019-06)
- Process Medicaid Claims/HMO/PPO
- Research on solving issues for the members.
- Receives telephone calls from and respond to their family members and/or legal representatives.
- Take payments and process prescription refills.
- Document details notes on the member account.