Aliana Urioste

Reliable, friendly, and hardworking professional with four years of experience in customer service and hospitality. Skilled at creating welcoming guest experiences, staying organized in fast-paced environments, and communicating effectively with customers and coworkers. Responsible, dependable, and experienced caring for young children, with strong patience, problem-solving, and multitasking skills.

Hostess at Vernon's Speakeasy and Cafe 6855 (2022-08 – Present)

• Greet guests with a warm and professional attitude.
• Manage reservations and waitlists efficiently.
• Escort guests to tables and ensure a positive dining experience.
• Answer phone calls and assist with customer inquiries.
• Coordinate with servers and management to maintain smooth restaurant operations.
• Handle high-volume service while providing excellent customer service.

Babysitter/Nanny (2020-10 – Present)

• Provided care for niece nephew and family friends from infancy through age 5.
• Prepared meals and snacks.
• Planned educational and recreational activities.
• Assisted with naps, diaper changes, potty training, and daily routines.
• Maintained a safe, clean, and nurturing environment.
• Helped develop communication, social, and learning skills.

College in Criminology – CNM (2023-08)

Education (2019-08 – 2023-05)