Alice Rodriguez-Mena

I am seeking a position where I can use my skills, knowledge and education to provide an efficient performance and service to your company.

Cleaning Technician - GenVivo, Inc. - San Marino, CA

(2023-01 - 2025-12)

• Performs cleaning of the offices, restrooms, and storage areas using approved methods and products
• Replenishes supplies in restrooms and kitchen areas
• Makes timely requests to restock custodial supplies
• Maintains custodial equipment in proper operating condition
• Floor care vacuuming, mopping, carpet spotting
• Surface care dusting, sanitizing, glass/mirror/window cleaning, metal/wood polishing, clean blinds and draperies
• Waste removal empty trash and recycle bins, transport trash and waste to proper disposal areas
• conduct Clean room, Micro Cleaner & GMP duties
• Pharmaceutical Manufacturing

Warehouse Shipping and Receiving - Neiman Marcus - Industry, CA

(2021-08 - 2024-04)

• Meeting company productivity and quality standards
• Performs all work in accordance with established safety procedures.
• Maintains clean work area to ensure compliance with safety regulations.
• Clearing area of empty boxes and trash
• Palletize orders in conjunction with the processing teams.
• Palletize cartons for shipment based on customer routing guidelines.
• Preparing orders for shipment and making boxes.
• Other duties as assigned
• Ability to lift up to 50lbs., push and or pull up to 50lbs. and ability to stand/walk .
• unwrapping the pallet and removing product from pallet.
• picking, packing, shipping, receiving, staging, transporting, storage, labeling, RF scanning

Custodian - Buena Vista Foods (People First agency) - Azusa, CA

(2021-06 - 2021-08)

• Trash removal
• Sweep
• Mop
• Store recycle in proper bins
• Cover when other employees go on break
• Sanitation

Day Porter Lead - SBM (Gilead sciences) - La Verne, CA

(2019-05 - 2021-02)

• Floor care vacuuming, mopping, carpet spotting
• Surface care dusting, sanitizing, glass/mirror/window cleaning, metal/wood polishing, clean blinds and draperies
• Waste removal empty trash and recycle bins, transport trash and waste to proper disposal areas

Packaging Technician (Temporary Job) - Gilead Sciences - San Dimas, CA

(2019-09 - 2019-12)

• Packaging Pharmaceuticals (Ambisome ) .
• examine and inspect containers materials and products to ensure that packing specifications are met.
• record product ,packing and order information on specific forms and records .
• load materials and products into package processing equipment.
• usage of palette jack and steel toe
• assemble ,line and pad cartoons and containers and boxes .
• clean containers materials ,supplies or work area ,using cleaning solutions.
• cleaning room after each packaging event according to SOP
• report to team lead on a regular basis on line performance and report any issues that need to resolved.
• manual assemble and dissemble equipment and production.

Fulfillment Associate (Seasonal) - FabFitFun - Chino, CA

(2019-08 - 2019-11)

• Contribute to overall team effort to accomplish assigned tasks, projects, and goals.
• Ability to assemble different size boxes on a daily basis.Perform work in a safe, efficient, accurate and well-organized manner.
• Maintain a clean and safe work environment, in compliance with company standards and policies.
• Pickers and in line QC's are required to complete any relevant documentation in a timely, accurate and legible manner daily.
• Excellent interpersonal skills and problem-solving abilities.
• Ability to communicate and work well with others in a team-oriented environment.
• Move goods packed on pallets, totes and boxes around the storage facility.
• Stocking goods in storage areas in compliance with general practice and procedures.
• Examining products to verify conformance to quality standards.
• Pick, pack and label product and orders for shipment

Driver - Uber & Lyft - Los Angeles, CA

(2018-10 - 2019-05)

• Drive customers safe
• Utilize cell phone map application to stay informed of traffic issues

Insurance Verification Specialist - Cmre Financial Services - Brea, CA

(2018-07 - 2018-10)

• Medical
• Understand the differences between and the structures of the common health plan types,
• HMO, PPO, POS, Covered California, etc.
• Passport, Avality, RCI system
• Imputing information in client system
• Accounts Receivable
• Insurance Verification
• Invoicing Patients
• Authorizations
• Answering Phone
• Billing out claims
• Perform any additional clerical tasks as assigned in the Task department
• Faxing/Filing
• Code Checking
• Answering Billing Questions
• Complete responsibilities consistently, dependably, and accurately in a professional and courteous manner on behalf of CARE and their clients

Supervisor - Personal Touch Cleaning - Marina del Rey, CA

(2016-11 - 2018-07)

• Supervised cleaning Team of 10
• Communicated with high rise building Manager and Enginner
• Clean glass windows and doors
• Conducted recruiting placed adds online
• Maintained company equipment
• Order supplies
• Checked on staff ensure compliance with company standards
• Communicated with Manager and CEO making sure everything is going well
• Addressed any housekeeping complaints
• Helped vendors
• Maintained supplies for staff
• Responsible for insuring that the key rings are secure at all times and checked in at the end of each shift
• Demonstrate cleaning techniques, equipment, and cleaning chemicals to new employees and seasonal temporary employees
• Responsible for adhering to all safety guidelines and procedures including, but not limited
• to, wearing safety gear in performing tasks such as safety glasses, gloves, and protective
• clothing when appropriate
• Perform a variety of labor related tasks including, but not limited to, moving and setting up furniture for special events; replacing light bulbs, replacing vacuum cleaner bags and belts, picking up and delivering flyers, performing periodic inspections, and various other
• tasks required in the event of an emergency
• Clean, scrub, sweep, pick up, wipe, wash, dust, brush, and polish all common
• interior/exterior areas including walls, handrails, fixtures, woodwork, ceilings, furniture,
• light fixtures, appliances, picture frames, mirrors, water fountains, switch covers, and shelving.
• Understand how to properly prepare, store, and use all chemicals and maintain MSDS
• manual on cleaning chemicals
• green products enzymes

DRIVER - Lyft Driver Hub - Los Angeles, CA

(2016-03 - 2016-11)

• Drive customers safe
• Utilize cell phone map application to stay informed of traffic issues

EOB REVIEWER - CMRE Financial Services - Brea, CA

(2015-09 - 2016-03)

• Contacted health insurance companies
• Reviewed EOB'S
• Appeals
• input information in clients system
• Insurance Verification
• Claims Follow Ups
• Authorizations
• Answering Phones
• Collections
• Billing out claims
• Faxing/Filing
• Code Checking
• Answering Billing Questions
• Denials
• Access client systems to review and follow up on claims
• Identify claim denial reasons from EOBs and take action based on specific project
• Review claims for correct reimbursement according to client contracts and fee schedules.
• Understand the differences between and the structures of the common health plan types,
• HMO, PPO, POS, Covered California, etc.
• Mail claims with attachments to third-party insurance carriers
• Accurately file and purge account documentation.
• Understand and comply with Company Handbooks, Policies
• Complete responsibilities consistently, dependably, and accurately in a professional and courteous manner on behalf of CMRE and their clients
• Perform assigned duties in a professional and courteous manner
• Perform any additional clerical tasks as assigned in the Task department
• Provide feedback to management on Client assigned accounts

LEAD ASSITANT - ABM /CSS (JPL) NASA - Pasadena, CA

(2011-04 - 2015-10)

• Assist with the preparation for incoming staff and status with the night shift team
• Over see employee records
• Input all supplies requested
• Check voice mail daily for any information/issues
• Show routes and tasks to anyone covering areas assigned
• Type all documentation for preparation of email and records
• Update all information and keep all paper work current and logged
• Completed task designated by Night Supervisor/Night lead /Project Manager

JANITOR /OFFICE ASSISTANT - Olympus building services (JPL) NASA - Pasadena, CA

(2008-09 - 2011-04)

• Resolved customers concerns by maintaining offices, Vacuuming and cleaning building
• floors by sweeping, mopping, scrubbing, gather empty trash also serviced cleaned & supplied restrooms
• Assist with the preparation for incoming staff and status of night shift team
• Oversee employee's record's
• Checked Voice mail daily

DENTAL ASSITANT - Dr. Byron R. Spears, DDS - Pasadena, CA

(2005-08 - 2008-10)

• Established a friendly yet professional tone that promoted an excellent patient experience
• Performed multiple tasks as a chair side assistant.
• Maintain accurate stock inventory
• Updated & maintained patient files as well as schedule and follow up on appointments
• X-rays
• Coronal polished

Sales Associate/Key Holder - Party City Corporation - Pasadena, CA

(2002-03 - 2005-11)

• Helped customers with party events planning
• Cashier
• Phone Orders
• Sweeping
• Putting go backs away
• Freight unpacking supplies

Associates - Dental Assitant - Northwest College (2004-01 - 2005-08)