Alicia Faticone

Compassionate and results-driven human services professional with experience in case management, criminal justice, and youth development. Skilled in crisis intervention, individualized service planning, and coordinating community resources for at-risk populations. Proven ability to manage caseloads, maintain compliance, and build strong client relationships.

Youth Care Professional / Case Manager - Villa of Hope

(2023-01)

• Develop and implement Individualized Service Plans (ISP) and Transitional Independent Living Plans (TILP)
• Manage a caseload of 12–15 transition-age youth
• Conduct monthly home visits and assess independent living readiness
• Inspect and approve housing placements for safety and compliance
• Provide life skills training (budgeting, cooking, hygiene)
• Coordinate healthcare, education, and employment resources
• Maintain audit-ready documentation
• Provide crisis intervention and advocacy

Diversion / DWI Counselor - Pre-Trial Services of Monroe County

(2019-01 - 2023-12)

• Conduct assessments for justice-involved individuals
• Develop service plans and coordinate treatment referrals
• Monitor client progress and adjust plans
• Communicate with courts and legal professionals
• Prepare written reports and support court proceedings
• Facilitate DWI and diversion programs
• Administer urinalysis and breathalyzer testing

Substitute Teacher - City of Rochester Charter Schools

(2018-01 - 2019-12)

• Implemented lesson plans and managed classrooms
• Maintained a structured learning environment

Teacher's Assistant - Rochester Hearing & Speech Center

(2015-01 - 2017-12)

• Supported early intervention programs
• Collaborated with therapists and families

Teacher's Aide - St. Pius Tenth School

(2012-01 - 2014-12)

• Assisted teachers and supervised students

Bachelor of Science - Criminal Justice - Keuka College

Associate of Applied Science - Hospitality Management - Monroe Community College