Bartender/Server/Beverage Cart at Cascata (2022-04 – Present)
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
- Efficiently handled cash transactions and accurately processed payments using POS system
- Created signature cocktail menu that increased sales by XX% within the first month of implementation
- Collaborated with kitchen staff to ensure timely delivery of food orders for customers seated at the bar
- Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
- Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation
- Implemented upselling strategies resulting in an increase in average check size by XX%
- Resolved customer complaints promptly and effectively to maintain high levels of satisfaction
- Demonstrated extensive knowledge of the bar menu, including specialty cocktails, craft beers, and wine selections
- Maintained cleanliness and organization of the bar area, ensuring a pleasant dining experience for guests
- Managed cash transactions accurately and efficiently using POS system
Server/ Vanderpump a Paris at Paris Hotel and Casino (2017-01 – 2022-04)
- Greet guests with a smile
- Maintain the highest degree of Customer Service
- Anticipating my guests needs
- Take and place guests drink order
- Deliver drinks in a quick and timely manner
- Continue to check on and refill guests drinks
- Clear all glassware, plates and debris from guests table
- Maintain cleanliness of tables and surrounding area
- Complete all necessary side work
Server at Yard House (2016-05 – 2017-02)
- One minute greet and coasters
- Menu tour
- Take and place drink order and any appetizer order
- Deliver pre-drops for appetizers
- Take and place entrée order
- Deliver pre-drops for entrees
- Two bite check back on guest
- Clear any plates, glassware and debris from table
- Maintain cleanliness of tables and surrounding area
- Collect monies for all drinks and food served
- Complete all side work or any assigned duties
F&B Director/ Day of Coordinator at Rhodes Ranch Golf Club (2012-09 – 2016-05)
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
- Monitor employee and patron activities to ensure liquor regulations are obeyed
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Maintain food and equipment inventories, and keep inventory records
- Schedule staff hours and assign duties
- Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary
- Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs
- Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients
- Test cooked food by tasting and smelling it to ensure palatability and flavor conformity
- Order and purchase equipment and supplies
- Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned
- Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable
- Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items
- Maintain clear and constant communication with Event guests
- Create Timeline for event
- Maintain communication with vendor
- Schedule and conduct any rehearsal
- Setup and breakdown décor for all events
Server/ Bartender at Planet Hollywood (2011-04 – 2012-09)
- Collect money for drinks served
- Check identification of customers to verify age requirements for purchase of alcohol
- Clean glasses, utensils, and bar equipment
- Balance cash receipts
- Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws
- Serve wine, and bottled or draft beer
- Take beverage orders from serving staff or directly from patrons
- Clean bars, work areas, and tables
- Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks
- Plan, organize, and control the operations of a cocktail lounge or bar
- Supervise the work of bar staff and other bartenders
- Serve snacks or food items to customers seated at the bar
- Slice and pit fruit for garnishing drinks
- Ask customers who become loud and obnoxious to leave, or physically remove them
Bartender at McGonigle's Irish Pub (2006-07 – 2011-02)
- Collect money for drinks served
- Check identification of customers to verify age requirements for purchase of alcohol
- Clean glasses, utensils, and bar equipment
- Balance cash receipts
- Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws
- Serve wine, and bottled or draft beer
- Take beverage orders from serving staff or directly from patrons
- Clean bars, work areas, and tables
- Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks
- Plan, organize, and control the operations of a cocktail lounge or bar
- Supervise the work of bar staff and other bartenders
- Serve snacks or food items to customers seated at the bar
- Slice and pit fruit for garnishing drinks
- Ask customers who become loud and obnoxious to leave, or physically remove them
- Create drink recipes
- Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned
