Front Office Assistant - Bryan C. Bumpas, DDS
(2025-10 - 2026-03)
- Scheduled patient appointments and coordinated treatment plans.
- Assisted patients with insurance and financial questions.
- Verified insurance benefits and monitored claim status.
- Maintained accurate patient records and communication.
- Supported daily front office operations and patient relations.
Front Office Coordinator - Patrick Crowley, DDS
(2017-04 - 2025-09)
- Managed daily front office operations for a busy dental practice.
- Scheduled appointments and coordinated treatment to maximize productivity.
- Verified insurance eligibility, benefits, and claim processing.
- Communicated treatment recommendations and financial responsibilities to patients.
- Maintained patient recall and reactivation efforts.
- Assisted with collections, accounts receivable, and insurance follow-up.
- Provided exceptional customer service while fostering positive patient relationships.
Front Office Assistant - Robert Womble, DDS
(2016-04 - 2017-03)
- Scheduled appointments and maintained patient records.
- Verified insurance coverage and assisted with claim processing.
- Coordinated communication between patients and clinical staff.
- Supported treatment scheduling and patient follow-up activities.
- Assisted with front office administrative functions and customer service.
Receptionist / Business Assistant - Michael F. Alspaugh, DDS
(2013-03 - 2016-03)
- Coordinated patient treatment scheduling and follow-up care.
- Managed accounts receivable and patient account balances.
- Maintained hygiene recall systems to improve patient retention.
- Monitored insurance claims and payments, initiating follow-up correspondence as needed.
- Utilized Dentrix software for scheduling, patient records, and financial management.
- Assisted patients with treatment planning and financial arrangements.
Treatment Coordinator - Justin L. Beasley, DDS
(2010-11 - 2012-09)
- Confirmed appointments and maintained an efficient provider schedule.
- Updated and managed patient records and demographic information.
- Verified insurance benefits and explained coverage to patients.
- Contacted patients regarding unscheduled treatment plans.
- Educated patients using intraoral photographs and digital radiographs.
- Collected co-payments and managed financial transactions.
- Utilized Eaglesoft software for scheduling and patient management.
Dental Assistant - John E. Taylor, DDS
(2010-03 - 2010-11)
- Served as sole dental assistant in a general dentistry practice.
- Assisted with chairside procedures and patient care.
- Obtained digital radiographs and intraoral photographs.
- Took alginate impressions and fabricated study models.
- Managed inventory and ordered dental supplies.
- Followed up with patients regarding recommended treatment plans.
Dental Assistant - Bryan C. Bumpas, DDS
(2004 - 2006)
- Served as sole dental assistant.
- Assisted with restorative and general dental procedures.
- Utilized CEREC technology for same-day restorations.
- Performed adjustments and soft relines for removable prosthodontic appliances.
- Supported patient education and treatment preparation.
