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Alii’s Lifee

Alii’s Lifee

Customer Service Rep

Talent
ColumbusMember since December 14, 2025
Team Leadership & TrainingFood Safety & SanitationCustomer Service & SalesTime ManagementWarehouse OperationsComputer Proficiency (POS, Microsoft Office, etc.)Reliable, Hardworking, and Quick Learnerhousekeeping
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Team Leadership & TrainingFood Safety & SanitationCustomer Service & SalesTime ManagementWarehouse Operations

About

Motivated and results-driven professional with over 5 years of experience in customer service, restaurant management, and home health care. Proven ability to lead teams, maintain high standards in food safety and quality, and deliver excellent customer satisfaction. Possesses a Food Handler Certificate and strong skills in supervision, leadership, and computer operations. Dedicated to professional growth and eager to develop new skills through Home Depot's Path to Pro program.

Experience

Kitchen Lead / Manager at Home2 Suites by Hilton & Hilton Garden Inn (2022-08 – Present)

Supervise daily kitchen operations and ensure high-quality food preparation and service while maintaining health, safety, and sanitation standards.

  • Supervise daily kitchen operations and ensure high-quality food preparation and service
  • Maintain health, safety, and sanitation standards
  • Train, schedule, and lead kitchen staff while assisting with inventory and truck deliveries

Restaurant Manager at McDonald's (2022-04 – 2023-03)

Managed overnight operations including staffing, customer service, and quality control while ensuring compliance with safety and cleanliness standards.

  • Managed overnight operations, including staffing, customer service, and quality control
  • Ensured compliance with safety and cleanliness standards
  • Led and coached crew members to meet performance goals

Home Care Health Aide at Pure Health Care (2021-06 – 2022-07)

Provided personal care and companionship to elderly and disabled clients while maintaining detailed records of patient care.

  • Provided personal care and companionship to elderly and disabled clients
  • Assisted with bathing, grooming, and daily living activities
  • Maintained detailed records of patient care and wellbeing

Assistant Teacher at Advantage Early Learning Academy (2021-04 – 2021-12)

Supported classroom teachers and provided one-on-one care for children with lesson preparation and supervision.

  • Supported classroom teachers and provided one-on-one care for children
  • Assisted with lesson preparation, cleanup, and supervision during activities

Picker / Packer at Reflective Apparel Factory (2020-09 – 2021-01)

Selected, packed, and prepared products for shipment while maintaining accuracy and efficiency in warehouse setting.

  • Selected, packed, and prepared products for shipment
  • Maintained accuracy and efficiency in a warehouse setting

Retail Store Manager at Family Dollar (2020-03 – 2021-01)

Oversaw daily operations, staffing, and customer satisfaction while managing cash handling, inventory, and visual merchandising.

  • Oversaw daily operations, staffing, and customer satisfaction
  • Managed cash handling, inventory, and visual merchandising

Assistant Manager at Little Caesars (2017-03 – 2019-10)

Supervised team members, delegated duties, and ensured store standards were met while assisting with scheduling and inventory.

  • Supervised team members, delegated duties, and ensured store standards were met
  • Assisted with scheduling, inventory, and training

Customer Service Representative at Toys "R" Us (2016-02 – 2018-06)

Handled customer inquiries, returns, and transactions while maintaining professionalism during high-volume periods.

  • Handled customer inquiries, returns, and transactions
  • Maintained professionalism and accuracy during high-volume periods

Education

High School Diploma – Osborne High School (2020-03)

Skills

customer service rep

Reviews

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