Marketing Director and Sales Support at Maschio Gaspardo North America (2023-07 – Present)
- Lead all marketing activities, including social media content creation and event planning.
- Manage customer relationships and resolve inquiries with tact and efficiency.
- Supervise spare parts team and oversee inventory management using SAP.
- Coordinate logistics for machine and spare parts distribution.
- Collaborate with Sales Team as primary customer contact and support dealers and distributors.
- Manage John Deere ASN creation, order uploads, and machine inventory.
- Monitor and improve inventory quality to optimize operations.
- Attend trade shows and industry events in order to build brand awareness among target audience.
- Develop and implement a comprehensive marketing strategy to increase brand awareness.
- Manage relationships with advertising agencies and vendors.
- Negotiate contracts with outside vendors such as printers, photographers, and web developers.
- Coordinate events such as trade shows and conferences to promote products or services.
- Plan advertising campaigns for online, print and other mediums.
- Market products and services at trade shows and promotional events.
Director of Operations at The Doering Team (2017-10 – 2023-06)
- Directed the operations and logistics of a multi-million dollar business.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Coordinated activities between different departments to ensure successful completion of projects.
- Created policies and procedures for improved workflow processes.
- Maintained budgeting documents for accurate tracking of expenses.
- Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
- Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
- Developed training programs for new employees as well as existing staff members.
- Managed daily operations, including transaction coordination and client communication.
- Developed and implemented marketing strategies across various channels.
- Recruited, trained, and supervised administrative staff.
Technical Writer/Logistic Management Specialist at Science Applications International Corporation (2012-06 – 2017-09)
- Developed technical documentation and manuals from engineering drawings.
- Updated documentation to reflect equipment configuration changes.
- Coordinated with government customers and Marines to ensure accuracy.
- Maintained a Secret Security Clearance and managed vendor relationships.
Logistic Specialist/Technical Writer at EG&G/URS (2010-07 – 2012-05)
- Produced and formatted digitized photos for technical documentation using Adobe Photoshop.
- Compared and researched vendor parts listings and prices for technical maintenance documentation.
- Reconciled part numbers, pricing, and cage codes to ensure accuracy.
- Updated technical documentation to reflect equipment changes and implemented provisioning data for new equipment.
- Produced technical documentation and manuals from engineering drawings.
- Coordinated with vendors to ensure accuracy of parts listings and pricing.
- Maintained document integrity through desktop publishing and word processing programs.
- Assisted with digitized photo formatting and reconciliation of part numbers.
