Aliyah Macias

Professional with significant experience in medical office environments, prepared for this role. Proven track record in managing patient records, scheduling appointments, and ensuring efficient office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in medical terminology, electronic health records, and patient communication, valued for reliability and flexibility.

Office Assistant - Ophthalmology - Westmont, US

(2020-12)

• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
• Increased customer satisfaction by providing professional and courteous front desk support.
• Fostered positive work environment, coordinating team-building activities and maintaining clean and organized office space.
• Prepared and edited documents to produce precise, accurate and professional communication.

Retail Sales Leader - The Children's Place - Bloomingdale, US

(2019-07 - 2021-01)

• Increased customer engagement to drive interest and boost sales opportunities.
• Trained new team members, ensuring they confidently provided exceptional customer service.
• Assisted customers with returns and exchanges, resolving issues efficiently while maintaining a courteous demeanor.
• Conducted regular price audits to ensure accuracy, minimizing discrepancies and enhancing customer trust.
• Organized store events to promote brand awareness and attract new customers, increasing foot traffic during promotional periods.

Associate of Science - Sonography - Aquarius Institute (2027-03)