Alize Rivera

Answer phones Prepare tax returns Customer service skills

Tax Preparer at Value Tax Services (2025-09 – Present)

• Answer phones
• Prepare tax returns
• Customer service skills
• Multitasker

Lead Receptionist/Quality Specialist at CSL Plasma (2024-09 – 2025-08)

• Ensuring Company Product is being met
• Answer phones
• Knowledge of CDCS system
• Great customer service
• Multitasker
• Correct or improve quality issues
• Monitor employee/production

Medical Receptionist at CSL Plasma (2024-02 – 2024-09)

• Perform vital signs
• Answer phones
• Knowledge of CDCS system
• Great customer service
• Multitasker
• Phlebotomist

Medical Assistant at Nazareth Hospital (2023-10 – 2024-02)

• Perform vital signs (BP Manually)
• Answer phones
• Administer Vaccinations
• Venipunctures
• Pull charts
• Assistant patients
• Scheduled appointments/surgeries
• Verify patient insurance
• EPIC trained

Sr. Medical Technologist at CSL Plasma (2021-12 – 2023-07)

• Perform vital signs
• Answer phones
• Manager floor/reception area
• Knowledge of CDCS system
• Great customer service
• Multitasker
• Phlebotomist

Medical Assistant at Dr. Glenn B. Truskin (2021-02 – 2021-12)

• Pull/open charts
• Perform vital signs (BP Manually)
• Answer phones
• Verify patient insurance
• Schedule appointments/surgeries

Sr. Clerk at Envision (2018-11 – 2020-07)

• Billing and coding
• Work close with patient MR's
• Filing/sorting mail
• Processing appeals
• Sending out information to hospitals/attorneys/insurance companies

Stocker/Sales Associate at Walmart (2015-05 – 2016-10)

• Unload truck
• Unload boxes
• Stock merchandise on shelves
• Make sure floor is clean
• Assist customers

High school or equivalent in General in General – Mariana Bracetti Academy Charter School (2008-09 – 2015-06)

Diploma in Medical Assistant in Medical Assistant – Brightwood careers Institution (2017-01 – 2017-10)