Alla Serbinovich

Trilingual Executive Assistant and Operations/Project Manager with a proven record of supporting C-suite leadership, managing multi-million-dollar budgets, and driving HR, finance, and project operations for high-growth organizations. Known for taking ownership and initiative without being asked, spotting gaps before they become problems and building processes that streamline how a team works. Skilled in full-cycle HR administration and payroll, vendor and contract management, work order and construction project lifecycle management, and KPI/ROI reporting.

A trusted, high-pressure liaison between leadership, vendors, and cross-functional teams.

Executive Assistant at RossCreations, Inc. (2026-02 – Present)

• Lead full-cycle talent acquisition: sourcing, interviewing, hiring, and screening 1,000+ candidates while optimizing job ad spend to secure top talent.
• Independently administer end-to-end payroll operations, ensuring accurate, on-time pay for all staff and resolving employee inquiries directly.
• Manage accounts payable, vendor communications, and municipal permitting/insurance documentation to keep projects compliant and on schedule.
• Digitize and maintain corporate documentation (NDAs, contracts, receipts, invoices) in cloud-based systems and track budgets in Excel.
• Proactively identify gaps in HR, payroll, and financial workflows and implement fixes improving accuracy and turnaround without being directed to.

National Accounts Manager at Wildwood Services LLC (2025-10 – 2026-02)

• Managed the full lifecycle of 200+ retail facilities work orders per month across 20 active PACE locations from intake through vendor dispatch, execution, invoicing, and close-out.
• Sourced, vetted, and onboarded a nationwide vendor network, verifying licensing and certifications to ensure compliance and service quality.
• Served as primary liaison between JLL, PACE facility teams, and vendors: delivering status updates, timelines, estimates, and photo-verified proof of completed work.
• Processed vendor invoicing via QuickBooks and enforced cost control, pricing accuracy, and SLA compliance across concurrent, high-volume projects.

Executive Assistant to CFO/President at Tommys Express Holdings LLC (2022-06 – 2025-08)

• Partnered with the CFO to design a KPI tracking system consolidating 7+ years of P&L and operational data into Power BI for automated executive reporting.
• Oversaw $10M+ construction budgets, managing forecasting, bid-to-actual tracking, contractor coordination, and invoice reconciliation.
• Managed complex domestic and international travel and daily calendars for the CEO and CFO; produced executive-ready presentations and leadership decks.
• Conducted member ROI studies, pricing analysis, and competitor benchmarking that informed membership growth strategy.
• Served as key liaison among executive leadership, site managers, contractors, and department heads.

Corporate Leasing Coordinator at Tec Equipment Inc. (2018-01 – 2021-08)

• Streamlined AR billing for 5,000+ lease units, reducing month-end processing time by 50%.
• Digitized 20+ years of physical records, improving document retrieval efficiency by 95%.
• Coordinated DOT/ODOT compliance, licensing, IFTA reporting, and vehicle renewals across a national fleet.
• Supported the CFO, Leasing Director, and 10+ branches nationwide with reconciliations, audits, and inventory/parts tracking.

– Suncoast Technical Center (2015 – 2015)