Allison Bruce

culinary professional with 9 years of experience in food service management and team leadership. Proven track record in enhancing customer satisfaction and operational efficiency through effective training and supervision. Currently enrolled in an online Culinary Arts course and certified in ServSafe, demonstrating commitment to food safety and quality.

Skilled in kitchen management, food preparation, and customer service, seeking to leverage expertise in a culinary program setting. Also carries a 3.0 while working full time .

Hourly Assistant Manager - Burger King - Zanesville, OH

(2023-11)

• Assisted in the management of daily operations, ensuring smooth and efficient workflow
• Supervised and trained a team of XX employees, providing guidance and support to maximize productivity
• Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction
• Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
• Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
• Ensured compliance with health & safety regulations by conducting regular inspections and implementing corrective actions when necessary
• Developed and implemented staff training programs to enhance product knowledge and improve customer service skills

Supervisor - Tim Hortons - Zanesville, OH

(2022-11 - 2023-06)

I ran second shift 5 nights a week, handled cash and dropped deposit at bank after closing.

Swing Manager - McDonald's - Zanesville, OH

(2017-05 - 2022-12)

I handled cash, management shifts , made goals for crew

Culinary Arts - Culinary Arts - Auguste Escoffier School of Culinary Arts (2024-02)