Allison Houston

Compassionate, dependable, and dedicated Caregiver with a strong passion to serve and help others live their best lives possible. Skilled at assisting clients with daily activities to promote independence, building meaningful relationships, and managing household needs with efficiency and care.

Currently Florida

Licensed for CNA and BLS. Possess reliable transportation and a solid commitment to maintaining safety and safety protocols in the home.

HHA / CNA - Senior Care Services - Jacksonville, FL

(2021 - 2026-07)

• Assist elderly clients Mrs. Jones & Ms. Lewis with daily activities to help them remain independent, comfortable, and safe in their own homes.
• Provide attentive, compassionate assistance with personal care routines, prioritizing client dignity and physical comfort.
• Support client physical health by safely assisting with mobility, transfers, and designated range of motion exercises.
• Handle complete meal planning, preparation, and feeding assistance according to specific client preferences and nutritional requirements.
• Properly manage daily household needs, including light housekeeping, organization, and maintaining a hygienic living space.
• Deliver vital companionship to reduce isolation while offering trusted respite services to provide peace of mind for family members.
• Maintain strict adherence to client schedules and safety protocols, demonstrating high reliability and clear communication.

Data Quality Reviewer - Tapestry Health Management

(2019 - 2021)

• Chart Review & Validation: Conduct comprehensive, systematic reviews of patient medical records, clinical documentation, and remote monitoring data to ensure absolute accuracy and completeness.
• Clinical Data Curation: Extract and organize key data points to generate accurate patient profiles and care plan recommendations for on-site and telehealth providers.
• Compliance Auditing: Audit charts specifically for compliance with CMS billing, Chronic Care Management (CCM), and Remote Physiologic Monitoring (RPM) requirements.
• Discrepancy Resolution: Identify, flag, and track missing data, duplicates, inconsistencies, or processing inaccuracies, collaborating with team leads to resolve discrepancies.
• KPI & Productivity Management: Meet daily and weekly targets for volume, data accuracy, and review turnaround times to support overall operational workflow.
• Data Security: Strictly protect patient information, maintaining absolute confidentiality and adhering to HIPAA regulations and internal cybersecurity standards.

High School Diploma (or G.E.D. Certificate)

Currently Nursing - Nursing - FSCJ