Allison Latil

Dependable and friendly professional with over 15 years of customer service experience. Currently employed as a Medical Scheduler with experience assisting patients, scheduling appointments, answering multi-line phones, and maintaining patient information.

Medical Scheduler / Patient Services Representative at Louisiana Women's Healthcare (2026-06 – Present)

• Schedule and reschedule patient appointments using the EMR system.
• Answer high-volume incoming calls
• Assist patients with scheduling.
• Update patient demographics.
• Maintain HIPAA compliance.
• Coordinate provider schedules.

Production Manager at Livingston Parish Public Schools (2021-08 – 2026-06)

• Recruited, trained, and supervised staff.
• Managed inventory and daily production.
• Maintained records and deposits.
• Improved operational efficiency and customer service.

Technician at Livingston Parish Public Schools (2011-09 – 2021-08)

Customer service, records management, inventory, food service, and team support.

Medical Office and Health Information Technician in Medical Office and Health Information Technology – Medical Training College (2021 – 2022)

GED – Livingston Parish Adult Education (2020)