Allyssa Brown

Detail-oriented sales associate specializing in customer engagement and satisfaction. Proven expertise in cash handling and time management, contributing to enhanced operational efficiency and increased sales growth.

Sales Associate at Orangetheory Fitness (2026-02 – Present)

Sales Associate at fitness facility focused on membership promotion and customer service.

• Promoted membership benefits and fitness programs to increase customer engagement.
• Provided exceptional customer service by greeting customers promptly.
• Executed cashier duties, including payment acceptance and issuing receipts.
• Processed membership transactions and ensured accurate record-keeping in software systems.
• Conducted fitness assessments and scheduled classes to enhance member experience.
• Maintained cleanliness and organization of fitness studio and equipment to ensure a welcoming environment.
• Answered incoming calls to inform customers about products and services.
• Collaborated with sales team members to achieve group targets.

Restaurant Team Member at Papa Johns (2025-11 – Present)

Restaurant team member responsible for pizza preparation and customer service.

• Prepared pizzas and menu items in line with company standards.
• Maintained cleanliness and organization of workstations and dining areas.
• Operated kitchen equipment, ensuring safe and efficient use of ovens and slicers.
• Adhered to health and safety guidelines during food handling and storage.
• Processed cash register transactions accurately, ensuring smooth customer purchases.
• Answered phone inquiries promptly, addressing customer questions courteously.
• Trained new team members on restaurant policies and procedures, fostering compliance.
• Collaborated with team to ensure timely service of food items.

Server and To-go Host at Texas Roadhouse Restaurant (2024-03 – 2025-11)

Server and to-go host responsible for customer service and order processing.

• Processed food and drink orders efficiently using point-of-sale system to ensure accurate service.
• Explained menu options to guests, provided suggestions, and took orders.
• Upsold menu items to enhance guest experience and increase sales.
• Maintained cleanliness and organization of dining area throughout shifts.
• Executed opening and closing duties, including setup and restocking supplies.
• Handled monetary transactions in compliance with cash handling procedures.
• Operated POS terminals for order entry, bill splitting, and total calculation.
• Enforced age restrictions for alcohol consumption by verifying identification.

Driver Specialist at McDonald's Restaurant (2023-05 – 2024-03)

Driver specialist responsible for drive-thru operations and food delivery.

• Delivered food orders promptly to drive-thru customers, enhancing service efficiency.
• Organized stock levels at drive-thru station to ensure readiness for customer demand.
• Prepared drinks, ice cream, and special items to complete food orders accurately.
• Ensured knowledge of menu items, prices, and promotions remained current.
• Managed multiple tasks simultaneously while ensuring accuracy and operational efficiency.
• Trained new employees on restaurant policies and procedures to promote consistent service.
• Checked headsets and replaced batteries before peak periods to maintain communication efficiency.
• Processed merchandise returns by adhering to established store procedures.

High School Diploma in General Education – Smiths Station Highschool (2025-05)