Alma Ramirez

Dedicated person with a goal of meeting quality customer service under any environmental condition. Currently working towards my bachelors degree in order to become a Wildlife Veterinarian with a concentration in guinea pigs.

Barista at Starbucks Coffee Company (January 2024– Present)

• Adapted to high-stress, rapid turnaround scenarios while still delivering quality customer service and beverages.
• Accelerated on cold beverage production during high volume hours while maintaining accuracy.
• Maintaining a cool composure and neutral tone with customer confrontations.
• Restocking store necessities (milk, straws, food items, syrups, etc), while executing floor maintenance, and conducting sanitization routines on the espresso, cold bar, and dishware stations.
• Awarded Partner of the Quarter: July 2026

Student Kitchen Helper at Kealakehe Kitchen Helper (April 2023 - April 2024

• Maintained cleaning standards by conducting daily dishwashing, laundry, and floor maintenance within health codes.
• Prepared food items for the afternoon crew.
• Helped lead closing shifts following lunch services - inventory check and environment cleaning.
• Trained incoming kitchen helpers on safety protocols and daily tasks.

Diploma – Kealakehe High School (2020 – 2024)

– University of Hawai'i - Hawaiʻi Community College - Pālamanui (2024)