Alondra Ramirez

Dedicated Animal Care Specialist with extensive experience ensuring animal well-being and providing excellent customer service. Skilled in monitoring animal health, administering medications, and maintaining sanitary conditions. Bilingual in Spanish and English, offering clear communication and strong customer interaction skills.

Animal Care Specialist at San Marcos Kennels (2014-01 – 2021-12)

• Maintained a clean, safe, and organized environment by performing daily sanitation and upkeep.
• Provided customer service by assisting clients in person and over the phone, scheduling appointments, answering inquiries, and processing payments accurately.
• Managed interactions with challenging animals while maintaining professionalism, safety, and compliance with protocols.

Team Lead at Labs and More Rescue (2022-01 – Present)

• Served as a Team Lead, coordinating daily cleaning, feeding, and walking schedules while maintaining a safe, organized environment.
• Supported animals with special needs, including expectant and nursing mothers, assisted with birthing, and administered medications, vaccinations, and routine testing according to protocols.
• Transported animals to veterinary appointments and adoption events.
• Trained and coached new volunteers, ensuring adherence to safety standards, procedures, and efficient daily operations.

High school Diploma – MISSION HILLS HIGH SCHOOL (2013-01 – 2015-12)

Veterinarian assistant certificate – ESCONDIDO ADULT SCHOOL (2015-01 – 2017-12)

Animal Care specialist certificate – ESCONDIDO ADULT SCHOOL