Alyaa Retag

Reliable and detail-oriented Delivery Driver and Logistics Contractor with extensive experience navigating the San Francisco Bay Area and Northern California. Proven track record in medical transport, route optimization, secure cargo handling, and high-standard customer service across healthcare, retail, and commercial delivery networks. Fluent in Arabic with working proficiency in English.

Delivery Contractor at T-Force Delivery (2018-01 – Present)

• Transport medical supplies, prescription medications, lab specimens, and blood samples to hospitals and medical facilities, including Zuckerberg San Francisco General Hospital and local dialysis centers.
• Perform pre-trip vehicle inspections and ensure strict adherence to safety guidelines, handling protocols, and chain-of-custody requirements for sensitive medical shipments.
• Pack, load, and secure products onto vehicles according to client and healthcare specifications.
• Execute timely deliveries along assigned routes while maintaining real-time communication with dispatchers.
• Review completed deliveries with clients, verify orders, and obtain mandatory delivery confirmations.

Medical Delivery Driver / Courier at PCL (Pharmaceutical Delivery) (2019-01 – 2023-12)

• Provided reliable medical courier services across the Bay Area, ensuring safe and timely transport of prescription medications.
• Handled pickups and deliveries for major healthcare systems, retail chains, and local pharmacies, including Kaiser Permanente, Safeway Pharmacy, and CVS Pharmacy.
• Independently planned, optimized, and managed daily delivery routes to maximize efficiency and guarantee on-time drop-offs.
• Maintained compliance with safety guidelines, privacy standards, and medical delivery regulations.

Warehouse Associate at Amazon Flex (2018-01 – 2018-03)

• Selected optimal routes to execute prompt deliveries across the local region.
• Loaded vehicles and secured cargo effectively to prevent merchandise damage during transit.
• Verified package details against shipping instructions prior to dispatch.
• Maintained vehicle cleanliness and conducted basic maintenance checks.

Delivery Driver at Middle East Baking (2015-05 – 2018-05)

• Operated company trucks for scheduled product deliveries and pickups across the Bay Area.
• Managed daily route paperwork, recorded delivery details, and reconciled receipts and payments at the end of each shift.
• Promptly reported document discrepancies or delivery issues to operations supervisors.

Bachelor of Arts in Business Administration – King Abdulaziz University