Alyce Keenan

Experienced administrative and medical support professional with a strong background in healthcare operations, transcription, and front office duties. Known for accuracy, efficiency, and supporting high-volume environments while maintaining excellent patient service.

Medical Transcriptionist - Benedictine Hospital - Kingston, NY

(1979-06 - 1985-06)

• Transcribed detailed radiology reports for multiple physicians with high accuracy
• Specialized in mammography and orthopedic report transcription
• Maintained strict confidentiality and documentation standards

Front Office Receptionist - River Radiology - Kingston, NY

(2021-02 - 2026-02)

• Managed patient check-in and front desk operations in a busy radiology practice
• Handled multi-line phone system to answer and respond to calls
• Collected copays and ensured accurate financial processing
• Provided support to medical records department as needed

Manufacturing Technician - IBM - Hopewell Junction, NY

(1986-06 - 2020-07)

• Processed and handled computer chip manufacturing operations
• Maintained quality and safety standards in a high-precision environment

Diploma - Medical/Clerical - Ulster County Community College (1979)

High School Diploma - Saugerties High School (1977)