Alyona Zhukova

Experienced Professional who is sensitive, creative and dedicated looking for a great opportunity to help others with their needs. Adept at working with individuals with ADD/ADHD, IDD, autism, speech impairment, noncompliant behavior, learning disabilities, and physical challenges. Professional care management specialist prepared to excel in supervisory roles.

Extensive experience in coordinating individuals care and leading multidisciplinary teams. Known for reliability, adaptability, and focus on collaborative success and achieving impactful results. Skilled in conflict resolution and staff training, valued for integrity and problem-solving abilities, ensuring high-quality patient care.

Utilizes leadership and communication skills to foster positive and productive team environment. Track record of effective care plan development and staff training to enhance service delivery.

Care Manager Supervisor, DH supervisor at TRI-COUNTY CARE LLC, Multi-Functional Family Services, LTD (2010 – Present)

• Responsible to assist families in identifying available service providers
• Advocate for individuals and their families
• Manage up to 30 Care Managers, with 40 individual caseloads
• Maintain billing standards –currently at 97%
• Meet with parents, advocates, counselors, and administrators to discuss safety of clients, resolve behavioral and/or other concerns
• Identify valued outcomes and goals for all individuals in one's care
• Oversee program support to individuals addressing their interests and preferences
• Adhere to policy guidelines and protect confidentiality at all times
• Administrative responsibilities for staff, individuals and their families

Paraprofessional at YAI NYL, Brooklyn, NY (2008 – 2009)

Behavior Trainer Assistant at AHRC MIDDLE HIGH SCHOOL, Brooklyn, NY (2007 – 2008)

• Ages 11-19
• Per diem one on one with 5 years old child with autism and PDD

Teaching Assistant for Special Education at THE LEAGUE TREATMENT CENTER, Brooklyn, NY (2000 – 2007)

• Ages 3-6

Teaching Assistant for Special Education at THE LEXINGTON SCHOOL FOR THE DEAF, Queens, NY (1991 – 2000)

• Ages 3 – 11

Director, Administrator at DANCE THEATER, Minsk, BELARUS (1989 – 1991)

Therapist / Dance teacher at SCHOOL FOR THE DEAF, Minsk, Belarus (1987 – 1989)

MA in Education & Art – Belarussian Cultural University - Minsk, Belarus (1996 – 2001)

BA in Education & Art – Belarussian College - Minsk, Belarus (1989 – 2001)