NJ PerformCare Mental Health Care Manager at Families and Community Together (2023-06 – Present)
- Conduct detailed assessments and assemble an individualized, specialized care plan
- Coordinate medical, therapeutic, and community support services while monitoring client progress
- Facilitate team meetings with formal (clinicians, professionals) and informal supports to address client needs and goals
- Advocate for client needs across mezzo and macro levels
- Accurately maintain documentation following NASW and CSOC standards
Communications Specialist, Office of Communications at New Jersey Department of Treasury- Office of State Treasurer, Elizabeth Maher Muoio (2022-09 – 2023-05)
- Supported high volumes of NJ resident inquiries and application support by linking NJ residents to low-income, disability, senior, family care, and medical resources
- Assisted NJ Treasury leadership in developing the Grants Management Office for increased accessibility
- Advocated for NJ residents by collaborating with leadership members to launch and design statewide campaigns increasing awareness of government assistance programs and resources to communities in need
Career Administrative Ambassador, Social Media Coordinator at Career Services and International Studies - Kean University (2021-08 – 2022-12)
- Coordinated secretarial operations, managed high-volume calls and emails, and provided administrative support
- Designed communications and digital materials while managing social media to advocate for student resources and programs
- Supported 50+ students, employers, and partners weekly on career development, advertisement strategies, and internship/ employment resources
- Professionally researched internship and retention outcomes to support the Career Services' office in supporting student success
Researcher at McNair Research Specialist, Kean University (2022-05 – 2022-07)
- Conducted university library database published research independently by measuring human behaviors and consumerism for business development
Virtual Crisis Counselor at Crisis Text Line (2020-02 – 2022-03)
- Crisis intervention by supporting up to 4 individuals per inquiry with high-risk mental and emotional needs
- Conducted risk assessments while following established urgent, safety, and escalation protocols
- Documented intervention and management in collaboration with supervisor to maintain quality and compliance
