Marketing Manager - Through Habit Cafe
(2017-07 - 2021-12)
- Define content goals aligned with business objectives.
- Identify target audience personas and their needs.
- Develop content calendars and editorial plans.
- Write, edit, and produce various content types (blogs, videos, infographics, social media posts, etc.).
- Maintain brand voice, tone, and style consistency.
- Optimize content for SEO and readability.
Social Media Intern - Everett Community College
(2021-09 - 2023-12)
- Assist in creating engaging posts, captions, and multimedia content (images, videos, GIFs).
- Schedule and publish posts on platforms like Instagram, Twitter, Facebook, LinkedIn, and TikTok.
- Monitor trends and suggest content ideas.
- Respond to comments, messages, and mentions.
- Interact with followers to boost engagement.
- Assist in influencer outreach and collaborations.
- Track performance metrics (likes, shares, comments, engagement rate).
- Generate reports on audience growth and campaign effectiveness.
- Use tools like Google Analytics, Meta Business Suite, and Hootsuite.
Social Media Manager - Made Media Cafe
(2023-01 - 2024-12)
- Create and implement a comprehensive social media strategy.
- Set goals and KPIs for growth, engagement, and conversions.
- Stay updated with industry trends and platform changes.
- Develop and manage a content calendar.
- Create and oversee engaging posts (text, images, videos, stories, reels).
- Ensure brand consistency in tone, style, and messaging.
- Work with designers, copywriters, and video editors.
- Partner with influencers and brand ambassadors for collaborations.
- Coordinate with marketing, PR, and sales teams for integrated campaigns.
Administration Manager - Smile Dental Clinic PH
(2024-11 - 2025-12)
- Explained treatment plans, procedures, and payment options clearly to patients.
- Assisted patients in understanding recommended dental care and scheduling future treatment.
- Helped improve patient confidence and comfort by answering questions professionally.
- Coordinated treatment scheduling and follow-up appointments with the dental team.
- Managed patient scheduling and maintained an organized daily appointment flow.
- Provided friendly, professional customer service to patients in person and over the phone.
- Verified insurance information and assisted patients with billing questions.
- Maintained accurate patient records and updated office systems efficiently.
- Handled check-in/check-out procedures and processed payments accurately.
- Demonstrated strong multitasking, communication, and problem-solving skills.
- Helped create a welcoming and positive experience for patients and visitors.
Receptionist - WoodinCreek Dental Clinic
(2026-03)
- Greet and check in patients, providing a professional and welcoming front-office experience.
- Manage multi-line phone system, schedule appointments, and maintain an organized daily calendar.
- Verify insurance eligibility, submit claims, and follow up on outstanding balances.
- Process patient payments, co-pays, and maintain accurate financial records.
- Maintain and update patient charts using dental software (e.g., Dentrix, Eaglesoft).
- Coordinate with dentists and hygienists to ensure efficient patient flow and minimize wait times.
- Handle patient intake forms, consent documentation, and ensure HIPAA compliance.
- Present treatment plans, explain costs, and answer patient questions clearly.
- Manage recall system and follow up with patients for routine and overdue care.
- Resolve patient concerns and billing issues with professionalism and empathy.
